Verified Job
Customer Support / TeleCaller
Call Center Representative
Customer Support / TeleCaller
#210249
Remote / WFH
Job Description
Job Description
Call Center Jobs in Ahmedabad, We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services.
The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller.
They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.
To be a successful call center representative, you should be customer-focused, detail-oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable.
Job Details
Hiring Organization
Prathama Blood Centre
Post Name
Call Center Representative
Qualification
Any Graduate
Industry
Private
Employment Type
Full Time
Work Hours
8 Hours
Salary
20000 To 30000/- Per Month
Location
Ahmedabad, Gujarat, India 380007
About Organization
Prathama Blood Centre Prathama was conceptualized in the ’+0s. That was the period where Indian blood banking was going through a very rough patch. Blood requirement always meant an emergency, anywhere in the country.
Services Prathama provides delivery of Blood Components at the Patient's bedside, on-demand. This facility is useful for patients from the outside city and those patients whose relatives can not manage to visit Prathama at the time of requirement of Blood.
Responsibilities
Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
Engaging in active listening with callers, confirming or clarifying information, and diffusing angry clients, as needed.
Building lasting relationships with clients and other call center team members based on trust and reliability.
Utilizing software, databases, scripts, and tools appropriately.
Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
Making sales or recommendations for products or services that may better suit client needs.
Taking part in training and other learning opportunities to expand knowledge of the company and position.
Adhering to all company policies and procedures.
Skills & Requirements
More education or experience may be preferred.
Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
Understanding of company products, services, and policies.
Proficiency with computers, especially with CRM software, and strong typing skills.
Ability to ask prying questions and diffuse tense situations.
Strong time management and decision-making skills.
Adaptability and accountability.
Fluency in multiple languages may be desired.
Benefits
Regular Paycheck.
A Sense of Identity.
Intellectual Challenge.
Learn New Skills.
Meet New People.
Access to Community.
Understand the World Better.
Work-life Balance.
More Jobs:
8th Pass Jobs
10th Pass Jobs
12th Pass Jobs
Govt Jobs
Private Jobs
Education Wise Jobs
Data Entry Jobs
IT Jobs
Work from Home
Banking Jobs
e-Commerce Jobs
Teaching Jobs
International Jobs
State Wise Jobs
City Wise Jobs
Safety Tips:
Don’t provide confidential info till you've gotten signed a contract with the potential employer.
Do not share your private, non-work associated info or Bank info over call or e-mail.
Do not trust anybody asking for any type of fee for Job Applications.
Beware of anybody promising an assured job/interview for Call Center Jobs in Ahmedabad.
Apply Now
Call Center Jobs in Ahmedabad, We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services.
The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller.
They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.
To be a successful call center representative, you should be customer-focused, detail-oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable.
Job Details
Hiring Organization
Prathama Blood Centre
Post Name
Call Center Representative
Qualification
Any Graduate
Industry
Private
Employment Type
Full Time
Work Hours
8 Hours
Salary
20000 To 30000/- Per Month
Location
Ahmedabad, Gujarat, India 380007
About Organization
Prathama Blood Centre Prathama was conceptualized in the ’+0s. That was the period where Indian blood banking was going through a very rough patch. Blood requirement always meant an emergency, anywhere in the country.
Services Prathama provides delivery of Blood Components at the Patient's bedside, on-demand. This facility is useful for patients from the outside city and those patients whose relatives can not manage to visit Prathama at the time of requirement of Blood.
Responsibilities
Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
Engaging in active listening with callers, confirming or clarifying information, and diffusing angry clients, as needed.
Building lasting relationships with clients and other call center team members based on trust and reliability.
Utilizing software, databases, scripts, and tools appropriately.
Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
Making sales or recommendations for products or services that may better suit client needs.
Taking part in training and other learning opportunities to expand knowledge of the company and position.
Adhering to all company policies and procedures.
Skills & Requirements
More education or experience may be preferred.
Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
Understanding of company products, services, and policies.
Proficiency with computers, especially with CRM software, and strong typing skills.
Ability to ask prying questions and diffuse tense situations.
Strong time management and decision-making skills.
Adaptability and accountability.
Fluency in multiple languages may be desired.
Benefits
Regular Paycheck.
A Sense of Identity.
Intellectual Challenge.
Learn New Skills.
Meet New People.
Access to Community.
Understand the World Better.
Work-life Balance.
More Jobs:
8th Pass Jobs
10th Pass Jobs
12th Pass Jobs
Govt Jobs
Private Jobs
Education Wise Jobs
Data Entry Jobs
IT Jobs
Work from Home
Banking Jobs
e-Commerce Jobs
Teaching Jobs
International Jobs
State Wise Jobs
City Wise Jobs
Safety Tips:
Don’t provide confidential info till you've gotten signed a contract with the potential employer.
Do not share your private, non-work associated info or Bank info over call or e-mail.
Do not trust anybody asking for any type of fee for Job Applications.
Beware of anybody promising an assured job/interview for Call Center Jobs in Ahmedabad.
Apply Now
