Call Center Executive

Respond to customer inquiries

Handle and resolve customer complaints

Provide customers with product and service information

Process orders, forms and applications

Identify and escalate priority issues

Outbound

Deliver prepared sales scripts to persuade potential customers to purchase a product or service

Obtain customer information

Obtain possible customer leads

Data entry and maintenance of customer/potential customer data bases

Maintain records of telephonic interactions, orders and accounts

Profile Specific Other Requirements:

Good communication in English and Hindi
Voice tone on phone should be clear and impressive
Excellent convincer

Strong understanding of Call Centre
Customer service approach

Experience specific to Profile (in years)

Proven track record of successfully meeting sales targets over the phone

Location: WRRQ+4C3, Ground floor, Trivolti Bhavan, Mumbai Port Trust, CST, Mazgaon, Mumbai, Maharashtra 400001
Contact No: ++1-XXXXXXXXXX

Salary: ₹20,000.00 - ₹23,000.00 per month

Job Type: Full-time

Salary: ₹20,000.00 - ₹23,000.00 per month

Benefits:

Paid sick time
Provident Fund
Schedule:

Rotational shift
Supplemental pay types:

Yearly bonus
Ability to commute/relocate:

Mumbai, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:

Bachelor's (Preferred)
Experience:

call center executive: 1 year (Preferred)
Language:

English (Preferred) Read more