Cafe JOBS

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Job description
Are you passionate about hospitality and eager to work for the most recognized name in the industry? Do you aspire to grow your career at a premier hotel in downtown Milwaukee? If so, the Hilton Milwaukee City Center is the perfect place for you! We are seeking a dedicated Cafe Server to join our dynamic team and contribute to the exceptional guest experience we're known for. As a part time Cafe Server it will be your responsibility to tailor the Cafe experience to each guest providing food and beverage services in a friendly, courteous, timely, and professional manner resulting in a superior level of guest satisfaction.

Connected to the newly expanded Baird Center, the Hilton Milwaukee City Center is Milwaukee's largest hotel. Built in 1+27 as the Schroeder Hotel, the Hilton Milwaukee offers 72+ well-appointed guest rooms and over 34,000 square feet of meeting and event space. At the Hilton Milwaukee, we pride ourselves on continuous innovation through our approach to world-class service, upscale amenities, and superior style.

What will you be doing?
• Greet guests and explain specials promotions.
• Record and input guest orders into the Point of Sale system.
• Retrieve, confirm, and deliver orders with condiments; follow liquor regulations.
• Replenish beverages and ensure overall guest satisfaction.
• Collect payment, thank guests, and invite them to return.
• Complete side work and cleaning tasks including restocking and replenishing condiments.
• Maintain self-banking procedures.
• Perform additional duties as assigned by the Manager.

What do you bring to the role?
• Prior food, beverage, cash handling and hospitality experience preferred.
• Must be available to work on Saturdays and Sundays
• Innate desire to serve and ability to maintain service and departmental standards.
• Basic knowledge of food beverage preparation, service standards, guest relations, and etiquette.
• Learn table settings, service ware, and menu items.
• Proficient in English for menu comprehension, recording orders, and guest communication.
• Recall and promote menu items.
• Maintain professional demeanor and clean uniform.

What's in it for you?
• A free, well-balanced meal every shift
• Room discounts at Marcus Hotels Resorts and Hilton-branded properties
• Discounts at Marcus Hotels Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• Free parking
• "Two for one" movie theater coupons at Marcus Theatres
• Ability to grow your career and transfer from one property to another while maintaining your service with the company
• Early wage access
• Paid time off
• And more!

About Us:
A division of The Marcus Corporation, Marcus Hotels Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Hilton Milwaukee City Center is an equal opportunity employer. Read more