Verified Job
Customer Support / TeleCaller
Business Support Officer
Customer Support / TeleCaller
#679161
Remote / WFH
Job Description
Full job description
THE ROLE
The Business Support Officer is responsible for supporting Forensic Disability Services by providing a range of executive and operational support functions. This includes the provision of high-quality administrative support within the Directorate and program areas. The role works collaboratively across multiple teams and information systems, coordinating and developing communications, undertaking reviews, reporting and tracking data, overseeing and supporting HR functions, providing advice and monitoring communications.
ACCOUNTABILITIES INCLUDE
Effectively manage office processes and workflows and maintain corporate information systems for records management, financial information, fleet management, client payments and ministerial correspondence as required.
Answer queries, provide timely advice and take follow up action as required, including correctly redirecting incoming mail and queries.
Provide administrative and coordination support for recruitment, onboarding and exit processes for FDS.
Please open the position description to read more.
HOW TO APPLY
Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.
Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.
For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria Jobs (www.dffh.vic.gov.au/jobs)
Please apply to submit your interest in this position.
THE ROLE
The Business Support Officer is responsible for supporting Forensic Disability Services by providing a range of executive and operational support functions. This includes the provision of high-quality administrative support within the Directorate and program areas. The role works collaboratively across multiple teams and information systems, coordinating and developing communications, undertaking reviews, reporting and tracking data, overseeing and supporting HR functions, providing advice and monitoring communications.
ACCOUNTABILITIES INCLUDE
Effectively manage office processes and workflows and maintain corporate information systems for records management, financial information, fleet management, client payments and ministerial correspondence as required.
Answer queries, provide timely advice and take follow up action as required, including correctly redirecting incoming mail and queries.
Provide administrative and coordination support for recruitment, onboarding and exit processes for FDS.
Please open the position description to read more.
HOW TO APPLY
Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.
Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.
For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria Jobs (www.dffh.vic.gov.au/jobs)
Please apply to submit your interest in this position.
