Business Support Assistant
Job Description
• Designation: Manager – Business Support
• 2 years experience
• 25K to 35K salary per month
We are looking for a dynamic and detail-oriented Manager – Business Support to oversee sales coordination, reporting, lead management, and team supervision. The ideal candidate should possess strong analytical skills, excellent command over Excel, and the ability to ensure smooth operational support for the sales team.
Key Responsibilities:
• Prepare, maintain, and analyze daily, weekly, and monthly sales and performance reports.
• Maintain accurate records related to sales data, lead tracking, collections, and payment updates.
• Coordinate with accounts team and maintain payment-related data with basic accounting knowledge.
• Supervise and manage a team of 4–5 Sales Support Executives and ensure smooth workflow within the department.
• Schedule and coordinate meetings/site visits for sales team members independently and through the support team.
• Monitor all leads assigned to sales team members and ensure timely and proper follow-ups are being conducted.
• Maintain proper records of leads, enquiries, bookings, and customer interactions.
• Ensure operational discipline, punctuality, and responsiveness within the branch.
• Encourage and maintain a professional and punctual work culture among team members.
• Support management with MIS reports, performance tracking, and branch coordination activities.
• Ensure smooth day-to-day functioning of sales support operations.
Required Skills & Qualifications:
• Strong knowledge of Microsoft Excel and report management.
• Good understanding of sales reporting and MIS preparation.
• Basic accounting knowledge for maintaining payment and collection records.
• Strong leadership and team management abilities.
• Excellent communication and coordination skills.
• Highly punctual, responsive, and organized.
• Ability to multitask and work under pressure.
• Strong follow-up and monitoring capabilities.
