Verified Job
Marketing
Business Director / Account Director – B2B Marketing Agency
Marketing
#823732
Remote / WFH
Zensciences
Job Description
Zensciences is one of the largest independent B2B marketing agencies, working with
global enterprises and fast-growth technology companies. We blend creativity,
digital, advisory, and storytelling to help brands build relevance, reputation, and
recall in complex B2B environments.
Role Overview
The Business Director/ Account Director will own and lead a portfolio of enterprise
B2B accounts — driving growth, delivery excellence, operational efficiency, and
long-term client partnerships. You will manage client relationships, lead cluster/account teams, oversee delivery quality, drive account growth, and ensure the business unit operates efficiently and profitably. The role requires someone who is equally comfortable navigating CXO
conversations, solving delivery problems, leading teams, and identifying growth
opportunities within existing relationships
Key Responsibilities
1. Business Ownership & Account Growth
• Own revenue, profitability, and overall health of a portfolio of B2B enterprise accounts
• Identify opportunities for cross-functional expansion across brand, digital, web, content, social, video, and experiences
2. Client Partnership & Strategic Leadership
• Build trusted relationships with marketing leaders, business stakeholders, and leadership teams on the client side
• Bring proactive thinking, strategic recommendations, and contextual problem solving into conversations
3. Delivery &Operational Excellence
• Ensure high standards of quality, responsiveness, and consistency across all engagements
• Establish strong operational cadences across reviews, planning, prioritization, and reporting
• Reduce delivery inefficiencies, rework, and operational gaps across accounts
4. Team Leadership and Capability Building
• Lead and mentor Account Managers, and cross-functional delivery teams
• Build a culture of ownership, responsiveness, collaboration, and accountability
• Help teams improve in client management, communication, planning, and problem solving
• Support hiring, capability development, and succession planning within the business unit
5. Business Planning &Visibility
• Maintain clear visibility into account health, delivery risks, margins, and team bandwidth
• Build structured reporting mechanisms and operational reviews with leadership
6. Problem Solving & Escalation Management
• Handle complex delivery, client, and operational issues calmly and effectively
• Create solutions that strengthen both client trust and operational sustainability
global enterprises and fast-growth technology companies. We blend creativity,
digital, advisory, and storytelling to help brands build relevance, reputation, and
recall in complex B2B environments.
Role Overview
The Business Director/ Account Director will own and lead a portfolio of enterprise
B2B accounts — driving growth, delivery excellence, operational efficiency, and
long-term client partnerships. You will manage client relationships, lead cluster/account teams, oversee delivery quality, drive account growth, and ensure the business unit operates efficiently and profitably. The role requires someone who is equally comfortable navigating CXO
conversations, solving delivery problems, leading teams, and identifying growth
opportunities within existing relationships
Key Responsibilities
1. Business Ownership & Account Growth
• Own revenue, profitability, and overall health of a portfolio of B2B enterprise accounts
• Identify opportunities for cross-functional expansion across brand, digital, web, content, social, video, and experiences
2. Client Partnership & Strategic Leadership
• Build trusted relationships with marketing leaders, business stakeholders, and leadership teams on the client side
• Bring proactive thinking, strategic recommendations, and contextual problem solving into conversations
3. Delivery &Operational Excellence
• Ensure high standards of quality, responsiveness, and consistency across all engagements
• Establish strong operational cadences across reviews, planning, prioritization, and reporting
• Reduce delivery inefficiencies, rework, and operational gaps across accounts
4. Team Leadership and Capability Building
• Lead and mentor Account Managers, and cross-functional delivery teams
• Build a culture of ownership, responsiveness, collaboration, and accountability
• Help teams improve in client management, communication, planning, and problem solving
• Support hiring, capability development, and succession planning within the business unit
5. Business Planning &Visibility
• Maintain clear visibility into account health, delivery risks, margins, and team bandwidth
• Build structured reporting mechanisms and operational reviews with leadership
6. Problem Solving & Escalation Management
• Handle complex delivery, client, and operational issues calmly and effectively
• Create solutions that strengthen both client trust and operational sustainability
