Business Development Manager | Exp in BPO|Call|

Candidate should have experience in Business Development in BPOs/Call Centers

He should have good communication should have capability of leading the team

- Make Sure That The Sales Representatives Are Meeting And Exceeding Their Targets
- Working With Data To Constantly Increase Output From The Team
- Keeping A Constant ear on The Ground By Interacting With Customers
- Should Assist Management In The Hiring Process And Team Training.
- Resolve Team Queries And Help The Team With Any Problems They Face
- Oversee The Teams Work For Quality And Guideline Compliance
- Communicate Deadlines And Sales Goals To Team Members
- Develops Strategies To Promote Team Member Adherence To Company Regulations And Performance Goals
- Support Team Manager And Performs Management Duties When The Manager Is Unavailable
- Work With The Management To Drive Further Optimisation Of Metrics, Consistently Working On Improvements In Quality, Conversion, Talk Time And Process Adherence Read more