Verified Job
Customer Support / TeleCaller
Business Development Executive
Customer Support / TeleCaller
#216745
Remote / WFH
Job Description
Responsibilities for Business Development Executive
● Stay up to date with the Felicity therapy plans information, process, and other FAQs
typically asked by customers.
● Connect with potential customers, gain an understanding of their needs, and convince
them to enroll in a therapy plan.
● Assess the background of all the counselors and recommend the most suitable
counselor to each customer if they need assistance choosing one.
● Gather customer information on call and update it on the CRM.
● Maintain meaningful relationships with existing customers to ensure that they are
retained.
● Identify and nurture high-quality leads (people who are likely to buy).
● Ensure timely follow-ups with all potential customers to close the sale.
Requirements for Business Development Executive:
● Graduate from a recognized college or university and an experience of at least 6 months in the relevant field.
● The ability to speak regional Indian languages & having experience with CRM software
will be an advantage.
● Exceptional verbal, oral & written communication skills.
● Willingness to learn, a positive outlook & result-oriented
• An in-depth understanding of sales principles, strategies, and tactics.
• Empathetic & patient to handle customers in a more efficient manner
● Stay up to date with the Felicity therapy plans information, process, and other FAQs
typically asked by customers.
● Connect with potential customers, gain an understanding of their needs, and convince
them to enroll in a therapy plan.
● Assess the background of all the counselors and recommend the most suitable
counselor to each customer if they need assistance choosing one.
● Gather customer information on call and update it on the CRM.
● Maintain meaningful relationships with existing customers to ensure that they are
retained.
● Identify and nurture high-quality leads (people who are likely to buy).
● Ensure timely follow-ups with all potential customers to close the sale.
Requirements for Business Development Executive:
● Graduate from a recognized college or university and an experience of at least 6 months in the relevant field.
● The ability to speak regional Indian languages & having experience with CRM software
will be an advantage.
● Exceptional verbal, oral & written communication skills.
● Willingness to learn, a positive outlook & result-oriented
• An in-depth understanding of sales principles, strategies, and tactics.
• Empathetic & patient to handle customers in a more efficient manner
