Verified Job
Customer Support / TeleCaller
Business Analyst BPO IIMMDIISBFMS
Customer Support / TeleCaller
#198093
Remote / WFH
Job Description
JD: Business Analyst
Education: MBA from a recognized B-School
Experience:
4-5 years of experience in a similar role with IT/BPO services company
Knowledge of Data, Labelling services will be an advantage but not a necessity.
Responsibilities:
- Data research: Primary and secondary research for raw customer data
- Data Analysis for market opportunities - India, USA, Europe, Australia
- Market sizing and trend identification
- Company and Product profiling - Domestic & Global
- Global events and conference analysis, event partnering, company and delegate profiling
- Helping internal stakeholders in setting up digital marketing campaigns
- Marketing collateral development- Product brochures, technical datasheets & website content
Education: MBA from a recognized B-School
Experience:
4-5 years of experience in a similar role with IT/BPO services company
Knowledge of Data, Labelling services will be an advantage but not a necessity.
Responsibilities:
- Data research: Primary and secondary research for raw customer data
- Data Analysis for market opportunities - India, USA, Europe, Australia
- Market sizing and trend identification
- Company and Product profiling - Domestic & Global
- Global events and conference analysis, event partnering, company and delegate profiling
- Helping internal stakeholders in setting up digital marketing campaigns
- Marketing collateral development- Product brochures, technical datasheets & website content
