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Budtender/ Retail Associate
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#680190
Full Time
Job Description
Full job description
Budtender / Retail Sales Associate (Customer Experience & Sales)
Bliss + Lex — New York, NY (Upper East Side)
Part-Time and Full-Time Opportunities Available
Bliss + Lex is seeking high-performing Retail Sales Associates (Budtenders) with strong customer service and sales experience to join our team. This role is ideal for professionals from luxury retail, hospitality, or high-volume sales environments such as Apple, Nordstrom, Sephora, Lululemon, or similar brands.
This is a sales-focused role where success is defined by your ability to deliver exceptional customer experiences while confidently recommending products and driving revenue through thoughtful upselling and personalized service.
We are building a team of Client Advisors who are polished, professional, and motivated by performance.
What You’ll Do
Deliver Exceptional Customer Service
Provide a welcoming, personalized, and elevated customer experience
Build rapport quickly and establish trust with a diverse customer base
Act as a trusted advisor by identifying customer needs and recommending appropriate products
Deliver hospitality-driven service consistent with luxury retail standards
Drive Sales and Achieve Performance Goals
Meet or exceed individual and store sales targets
Confidently upsell and cross-sell products to maximize each transaction
Recommend premium and featured products based on customer needs
Contribute to overall store revenue and performance metrics including average transaction value and units per transaction
Thrive in a Fast-Paced Retail Environment
Serve multiple customers efficiently while maintaining high service standards
Accurately process transactions using POS systems
Maintain strong product knowledge and stay current on new products
Assist with merchandising, restocking, and maintaining a polished sales floor
Maintain Professionalism and Compliance
Follow all company policies and state regulations
Demonstrate professionalism, reliability, and accountability
Represent the Bliss + Lex brand with excellence
Required Qualifications
2-3+ years of retail sales, customer service, or hospitality experience
Proven ability to upsell, cross-sell, and drive sales performance
Experience working in fast-paced, high-volume retail environments
Strong communication and interpersonal skills
Professional demeanor and strong work ethic
Reliable availability including evenings, weekends, and holidays
What Makes Someone Successful in This Role
Top performers in this role typically:
Are confident and comfortable recommending products
Consistently look for opportunities to increase sales through upselling
Provide attentive, personalized service to every customer
Thrive in fast-paced, high-expectation retail environments
Take pride in delivering exceptional customer experiences
Are goal-oriented and motivated by performance
Compensation & Growth
Competitive hourly pay
Individual and store based performance bonuses
Employee discounts
Professional, performance-driven environment
Budtender / Retail Sales Associate (Customer Experience & Sales)
Bliss + Lex — New York, NY (Upper East Side)
Part-Time and Full-Time Opportunities Available
Bliss + Lex is seeking high-performing Retail Sales Associates (Budtenders) with strong customer service and sales experience to join our team. This role is ideal for professionals from luxury retail, hospitality, or high-volume sales environments such as Apple, Nordstrom, Sephora, Lululemon, or similar brands.
This is a sales-focused role where success is defined by your ability to deliver exceptional customer experiences while confidently recommending products and driving revenue through thoughtful upselling and personalized service.
We are building a team of Client Advisors who are polished, professional, and motivated by performance.
What You’ll Do
Deliver Exceptional Customer Service
Provide a welcoming, personalized, and elevated customer experience
Build rapport quickly and establish trust with a diverse customer base
Act as a trusted advisor by identifying customer needs and recommending appropriate products
Deliver hospitality-driven service consistent with luxury retail standards
Drive Sales and Achieve Performance Goals
Meet or exceed individual and store sales targets
Confidently upsell and cross-sell products to maximize each transaction
Recommend premium and featured products based on customer needs
Contribute to overall store revenue and performance metrics including average transaction value and units per transaction
Thrive in a Fast-Paced Retail Environment
Serve multiple customers efficiently while maintaining high service standards
Accurately process transactions using POS systems
Maintain strong product knowledge and stay current on new products
Assist with merchandising, restocking, and maintaining a polished sales floor
Maintain Professionalism and Compliance
Follow all company policies and state regulations
Demonstrate professionalism, reliability, and accountability
Represent the Bliss + Lex brand with excellence
Required Qualifications
2-3+ years of retail sales, customer service, or hospitality experience
Proven ability to upsell, cross-sell, and drive sales performance
Experience working in fast-paced, high-volume retail environments
Strong communication and interpersonal skills
Professional demeanor and strong work ethic
Reliable availability including evenings, weekends, and holidays
What Makes Someone Successful in This Role
Top performers in this role typically:
Are confident and comfortable recommending products
Consistently look for opportunities to increase sales through upselling
Provide attentive, personalized service to every customer
Thrive in fast-paced, high-expectation retail environments
Take pride in delivering exceptional customer experiences
Are goal-oriented and motivated by performance
Compensation & Growth
Competitive hourly pay
Individual and store based performance bonuses
Employee discounts
Professional, performance-driven environment
