Verified Job
Accounting - Finance
Branch Service Partner
Accounting - Finance
#326686
Remote / WFH
Job Description
a) Run the processes for account opening, account maintenance & accountclosure related formalities as per YBL process for Corporate clients.
b) Handle corporate customers' enquiries and instructions, whilst ensuringthat the Bank's delivery standards are met in achieving total customersatisfaction. e.g. timely checking of account opening documentation, opening ofaccounts etc.
c) Ensure adherence to process & documentation standards
d) Maintain strict vigilance on the quality of forms anddocumentation provided.
e) Ensure timely follow up with Sales RMs of all BUs for resolutionof any outstanding deferrals.
f) Provide support to relationship managers & product salesmanagers for servicing corporate clients – attend to customer requirements,coordinate with back office operations & facilitate their transactions asrequired to ensure total customer satisfaction and ensure fault free servicingand transactions processing for corporate clients and services liketrade,CMS,Escrow arrangements,BTI,payments etc
b) Handle corporate customers' enquiries and instructions, whilst ensuringthat the Bank's delivery standards are met in achieving total customersatisfaction. e.g. timely checking of account opening documentation, opening ofaccounts etc.
c) Ensure adherence to process & documentation standards
d) Maintain strict vigilance on the quality of forms anddocumentation provided.
e) Ensure timely follow up with Sales RMs of all BUs for resolutionof any outstanding deferrals.
f) Provide support to relationship managers & product salesmanagers for servicing corporate clients – attend to customer requirements,coordinate with back office operations & facilitate their transactions asrequired to ensure total customer satisfaction and ensure fault free servicingand transactions processing for corporate clients and services liketrade,CMS,Escrow arrangements,BTI,payments etc
