Job Name
Branch Operations ManagerJOB Role
Responsible for management of day
to
day operations of the branch
Ensuring strict adherence to prescribed processes
audit and regulatory requirements
Timely authorization and checking SO
SDO
RO system input for customer transaction
service request
Branch Lobby and customer Queue management
Managing cash
including FX and TCs
at the branch and ensuring that cash
including FX and TCs
is within branch limit
Customer complains management and ensuring resolution of all complaints within TAT
Be responsible for the AML
KYC compliance of the various account opening forms submitted to CPC
RPCJob Requirement
MBA
GraduateMinimum work exp
3 yearsThorough overall understanding of bankingCustomer service orientationAbility to manage and motivate front office staff