Branch Manager

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Customer Care
1 month
India
Rajasthan
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ID: 22954
Published 1 month ago by Tata Group
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In Customer Care category
Jaipur, Rajasthan, India
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• To ensure the achievement of disbursement targets with minimum delinquency
• Identifying Joint liability Groups disbursed loans, to suit the target customers and geographies.
• Enabling business growth by developing and managing a teams across assigned territories for deeper market penetration and reach.
• Assess potential client base and product acceptability in new regions, areas opportunities for geographical expansion of operational areas.
• Disbursement, repayment and delinquency management, achieving daily / weekly collections targets
• Makes a close follow up of the disbursed loans, especially of the ones not paying on time.
• Undertake regular field visits, Centre Meeting and loan applicants
• Maintaining portfolio quality by tracking controlling Normal dues, Nonstarters, Delinquency, Frauds.
• Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
• Ensuring weekly / daily meetings visit to centre
• Fresher to maximum of 5yrs exp + as a sales officer in microfinance business
• Basic understanding about Microfinance business and JLG model working would be preferred.

Key Skills
• Relationship management, Business sourcing
• Flair for sales
• Understand critical attributes of customer service

Qualification- Graduate in any discipline Read more

Published on 2025/09/10. Modified on 2025/09/10.

Description

• To ensure the achievement of disbursement targets with minimum delinquency
• Identifying Joint liability Groups disbursed loans, to suit the target customers and geographies.
• Enabling business growth by developing and managing a teams across assigned territories for deeper market penetration and reach.
• Assess potential client base and product acceptability in new regions, areas opportunities for geographical expansion of operational areas.
• Disbursement, repayment and delinquency management, achieving daily / weekly collections targets
• Makes a close follow up of the disbursed loans, especially of the ones not paying on time.
• Undertake regular field visits, Centre Meeting and loan applicants
• Maintaining portfolio quality by tracking controlling Normal dues, Nonstarters, Delinquency, Frauds.
• Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
• Ensuring weekly / daily meetings visit to centre
• Fresher to maximum of 5yrs exp + as a sales officer in microfinance business
• Basic understanding about Microfinance business and JLG model working would be preferred.

Key Skills
• Relationship management, Business sourcing
• Flair for sales
• Understand critical attributes of customer service

Qualification- Graduate in any discipline
Tata Group
Tata Group
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