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Verified Job Customer Support / TeleCaller

BPOTelecaller Jobs Opening of

New Delhi, Delhi
Customer Support / TeleCaller
#281626
Remote / WFH

Job Description

BPO/Telecaller

Job Description:-

Handling Inbound and Outbound calls, following up on Enquiry, and database

Obtaining and updating lists of individuals' contact details.

Requires patience, persuasiveness, and persistence. It's also important to have excellent communication and typing skills, alongside the ability to perform in an office setting.

Calling active and budding clients to encourage the purchase of items.

Responsible for making outbound calls and regular follow-up on calls/leads assigned.

Answering inbound calls /customer queries related to our services.

Exceptional customer service skills.

Keep records of calls.

Contacting potential or existing customers to inform them about a product or service using scripts.

Superb interpersonal, research, and record-keeping skills.

Answering questions about products or the company.

Most importantly, tele calling is all about building repeat business through good customer relations

Asking questions to understand customer requirements and close sales

Capacity to receive critique without internalizing it.

Addressing clients' uncertainties, grievances, and suggestions on time.

Excellent communication, interpersonal, and organizational skills with a high productivity rate.

Noting important details of each conversation.

Communicating verbal acceptances of offers to our sales team for closing.

Superb verbal communication.

Recording all successful and unsuccessful attempts to close sales.

Attending regular team meetings to clarify progress and performance-related expectations.

Conducting each of your functions with the utmost respect, regardless of others' dispositions.

More information about this BPO/Telecaller Job

Please go through the below FAQs to get all answers related to the given BPO/Telecaller job

• What are the job requirements to apply for this BPO/Telecaller job position?

• Ans: A candidate must have a minimum of fresher as an BPO/Telecaller

• What is the qualification for this job?

• Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, 12th Pass (HSE), 10th Pass (SSC)

• What are the salary requirements for this job?

• Ans: The salary range is between 20000 and 35000 Monthly. The Salary will depend on the interview. This BPO/Telecaller is a Full Time in Delhi.

• What is the hiring Process of this job?

• Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

• This BPO/Telecaller is a work from home job?

• Ans: No ,its not a Work from Home Job.

• How many job vacancies are opening for the BPO/Telecaller position?

• Ans: There are immediate 1 job openings for BPO/Telecaller in our Organisation
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