Verified Job Customer Support / TeleCaller

BPOTelecaller Jobs Customer First BPO

Ahmedabad, Gujarat

CategoryCustomer Support / TeleCaller

Job ID#196699

Job TypeRemote / WFH

Job Description

Job Role: BPO/Telecaller
• Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our database...

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