BPO/Telecaller
Role And Responsibilities:-
Responsible for making outbound calls and regular follow-up on calls/leads assigned.
Proficient in all Microsoft applications.
Exceptional customer service skills.
Expanding the customer base by upselling and cross-selling.
Conducting each of your functions with the utmost respect, regardless of others' dispositions.
Keeping customers updated on the latest products in order to increase sales.
Contacting potential or existing customers to inform them about a product or service using scripts.
Superb interpersonal, research, and record-keeping skills.