BPO/TelecallerJob Description:-Responsible for making outbound calls and regular follow-ups on leads assignedAbility to switch your communication style on a whim.Communicating verbal acceptances of offers to our sales team for closingExposure to diverse viewpoints, cultural norms, and experiences.Superb interpersonal, research, and record-keeping skills.Build a strong relationship/trust with customers by understanding the customer requirements and suggesting the right product to the Customers.Understand customer needExplaining the product features in detail and how to use the packages.Understand the Customer requirements, and encourage them to upgrade/renew the packages.Handling inbound calls & outbound callsAddress all the issues/grievances of customers and provide the right customer experience.Building and maintaining profitable relationships with key customers.Superb verbal communication.Overseeing the relationship with customers handled by your team.Calling active and budding...
