Verified Job Customer Support / TeleCaller

BPOTelecaller

Coimbatore, Tamil Nadu

CategoryCustomer Support / TeleCaller

Job ID#284555

Job TypeRemote / WFH

Job Description

Process: BPO VOICE PROCESS MALAYALAM AND TAMIL PROCESS banking inbound. Designation: BPO/TelecallerResponsibilities:
• Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and...

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