Verified Job Customer Support / TeleCaller

BPOs

Chennai, Tamil Nadu

CategoryCustomer Support / TeleCaller

Job ID#202886

Job TypeRemote / WFH

Job Description

We have Openings for WFM for UK and US BPOs In MUMBAI
• Monitor the queues on a real time basis
• Shift focus for phone, chat and e-mail channel according to real-time requirements (e.g. in peak times)
• Ensure agents adhere to the planned and prepare
Desired Candidate Profile
• Minimum experience of 2 years with 12-18 months of relevant experience in similar role
• Working knowledge of multi-user computer

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