BPO/Call Center Professionals

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BPO Jobs
1 month
India
Maharashtra
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ID: 803571
Published 1 month ago by Ditanz Hire
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In BPO Jobs category
Mumbai, Maharashtra, India
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Manage large amounts of inbound and outbound calls in a timely manner
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets
• Generate Business Leads , Cold Calling and more

Job Types: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹40,000.00 per month

Schedule:
• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• Night shift
• Rotational shift

Supplemental Pay:
• Performance bonus
• Shift allowance

Work Location: In person Read more

Published on 2025/09/10. Modified on 2025/09/10.

Description

Manage large amounts of inbound and outbound calls in a timely manner
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets
• Generate Business Leads , Cold Calling and more

Job Types: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹40,000.00 per month

Schedule:
• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• Night shift
• Rotational shift

Supplemental Pay:
• Performance bonus
• Shift allowance

Work Location: In person
Ditanz Hire
Ditanz Hire
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