BPO TL

Responsibilities

Create an inspiring team environment with an open communication culture
Set clear team goals
Delegate tasks and set deadlines
Oversee day-to-day operation
Monitor team performance and report on metrics
Motivate team members
Discover training needs and provide coaching
Listen to team members’ feedback and resolve any issues or conflicts
Recognize high performance and reward accomplishments
Encourage creativity and risk-taking
Suggest and organize team building activities
Requirements and skills

Proven work experience as a team leader or supervisor
In-depth knowledge of performance metrics
Good PC skills, especially MS Excel
Excellent communication and leadership skills
Organizational and time-management skills
Decision-making skills
Job Type: Full-time

Salary: ₹350,000.00 per year

Benefits:

Health insurance
Provident Fund
Schedule:

Rotational shift
Supplemental pay types:

Performance bonus
Ability to commute/relocate:

Mansarovar, Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required)
Experience:

BPO Team leader: 1 year (Required)
Speak with the employer
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