Bpo Team Leader

We are looking for a Bpo Team Leader to join our team at Trustbox Global Solutions Private Limited. The role offers ₹18000 - ₹24000 and involves managing customer calls, delivering outstanding customer service related to . Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:
• Manage incoming and outgoing calls in a professional manner.
• Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
• Log customer interactions and track follow-ups.
• Offer timely and relevant solutions to resolve customer issues.
• Collaborate with team members to escalate and address more complex concerns.
• Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 10th Pass and 1 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Bpo Team Leader job
Please go through the FAQs to get all answers related to the given Bpo Team Leader job
• What is the eligibility criteria to apply for this Bpo Team Leader job?
Ans: The candidate should be 10th Pass and above and above with 1 - 2 years of experience of experience
• How much salary can I expect for this job role?
Ans: You can expect a salary of ₹18000 - ₹24000 per month that depends on your interview. It's a Full Time job in Ahmedabad.
• How many working days are there for this Bpo Team Leader job?
Ans: This Bpo Team Leader job will have 6 working days.
• Are there any charges applicable while applying or joining this Bpo Team Leader job?
Ans: No, there is no fee applicable for applying this Bpo Team Leader job and during the employment with the company, i.e., TRUSTBOX GLOBAL SOLUTIONS PRIVATE LIMITED.
• Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
• How many openings are there for this Bpo Team Leader role?
Ans: There is an immediate opening of 5 Bpo Team Leader at TRUSTBOX GLOBAL SOLUTIONS PRIVATE LIMITED
• Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
• What are the timings of this Bpo Team Leader job?
Ans: This Bpo Team Leader job has Day Shift.

Candidates can call HR for more info. Read more