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Verified Job Customer Support / TeleCaller

Bpo Team Leader

Kolkata, West Bengal
Customer Support / TeleCaller
#284412
Remote / WFH

Job Description

Provide information of Products / Services / Offers to customers.
• Handling inbound calls & outbound calls
• Understand customer need
• Solve customers’ query over the phone
EXP : Overall 5 Year & TL 2 Years Min (Voice Process)
EXP : Overall 3 Year & TL 2 Years Min (NV Process)

• Must have excellent product knowledge
• Should have the maturity and experience to manage his/her team members and serve as a strong second line
• Should have the required expertise and analytical skills to provide...
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