Verified Job
Customer Support / TeleCaller
Bpo Team Leader
Customer Support / TeleCaller
#1466
Remote / WFH
Monisha Security Agency
Job Description
We are looking for a Bpo Team Leader to join our team at Monisha Security Agency. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹20000 - ₹80000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
• Handle customer calls in a professional and efficient manner
• Address customer queries, concerns, and complaints with a problem-solving approach
• Maintain accurate records of customer interactions and follow-ups
• Provide timely and relevant information to customers to resolve their issues
• Work collaboratively with other teams to escalate and resolve complex issues
• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is Graduate and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the day shift.
• It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.
More about this Bpo Team Leader job
Please go through the FAQs to get all answers related to the given Bpo Team Leader job
Can freshers or experienced candidates apply for this Bpo Team Leader role?
Ans : Candidates who have a Graduate and above qualification can apply for this Bpo Team Leader role.
What is the salary and job type for this role?
Ans : The salary for this Bpo Team Leader job ranges between ₹20,000-₹50,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Bpo Team Leader job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in West KK Nagar, Chennai.
How many vacancies are there for this Bpo Team Leader job?
Ans : There are 10 vacancies for this Bpo Team Leader role.
Is this job open for all genders?
Ans : Yes, this Bpo Team Leader job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Bpo Team Leader position is West KK Nagar, Chennai.
What makes this Bpo Team Leader job a good opportunity?
Ans : This Bpo Team Leader job is a good opportunity as it offers a salary between ₹20,000-₹50,000 per month. This is a Full Time job and has 10 openings.
Candidates can call HR for more info.
Key Responsibilities:
• Handle customer calls in a professional and efficient manner
• Address customer queries, concerns, and complaints with a problem-solving approach
• Maintain accurate records of customer interactions and follow-ups
• Provide timely and relevant information to customers to resolve their issues
• Work collaboratively with other teams to escalate and resolve complex issues
• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is Graduate and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the day shift.
• It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.
More about this Bpo Team Leader job
Please go through the FAQs to get all answers related to the given Bpo Team Leader job
Can freshers or experienced candidates apply for this Bpo Team Leader role?
Ans : Candidates who have a Graduate and above qualification can apply for this Bpo Team Leader role.
What is the salary and job type for this role?
Ans : The salary for this Bpo Team Leader job ranges between ₹20,000-₹50,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Bpo Team Leader job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in West KK Nagar, Chennai.
How many vacancies are there for this Bpo Team Leader job?
Ans : There are 10 vacancies for this Bpo Team Leader role.
Is this job open for all genders?
Ans : Yes, this Bpo Team Leader job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Bpo Team Leader position is West KK Nagar, Chennai.
What makes this Bpo Team Leader job a good opportunity?
Ans : This Bpo Team Leader job is a good opportunity as it offers a salary between ₹20,000-₹50,000 per month. This is a Full Time job and has 10 openings.
Candidates can call HR for more info.
