Verified Job Customer Support / TeleCaller

Bpo Team Leader

Surat, Gujarat

CategoryCustomer Support / TeleCaller

Job ID#195128

Job TypeRemote / WFH

Job Description

• Conduct skills gap analyses to identify areas of improvement

• Design training curricular within time and budget constraints

• Produce physical and digital educational material (e.g. videos and PPT)

• Onboard new salespeople.

• Coordinate individual and team performance review sessions to discuss strengths and weaknesses

• Maintain updated records of training material, curricular.

• Aware about quality parameters of the sales calls.,

View more Team Jobs in Surat →

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