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Verified Job Customer Support / TeleCaller

BPO project_SCM&Logistics Specialist(Bilingual)

Commerce, California
Customer Support / TeleCaller
#625937
Remote / WFH

Job Description

Job description
About the position

The SCM and Logistics Specialist at CJ Foodville USA is responsible for overseeing the monthly demand planning process, coordinating Sales & Operations Planning (S&OP), and managing logistics operations. This role focuses on optimizing ERP systems to ensure efficient logistics operations, conducting performance analysis, and collaborating with third-party logistics providers to enhance operational performance.

Responsibilities
• Review demand planning and establish supply coordination systems (S&OP).
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• Analyze supply chain and logistics operations.
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• Design and improve logistics processes, including material receiving/shipping, inventory management, and delivery operations.
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• Conduct data-driven performance analysis and generate reports.
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• Collaborate and coordinate with 3PL (third-party logistics) providers.
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• Monitor and manage operational performance through KPI development and tracking.

Requirements
• In-depth knowledge of logistics and supply chain management.
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• Proficiency in logistics management software and ERP systems.
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• Hands-on experience with SAP, WMS, and advanced Excel skills (minimum 3 years).
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• Technical expertise in ERP/SAP system operations and database management.
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• Experience in food distribution or restaurant franchise industries.
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• Strong problem-solving skills and ability to prioritize tasks effectively.
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• Excellent communication skills, with fluency in both English and Korean.
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• Team-oriented multitasker with a strong sense of responsibility.
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• Proven project management, leadership, and interpersonal relationship skills.

Nice-to-haves

Benefits
• Med/Den/Vis/Life Insurance (100% Company Covered) from Day 1
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• Short Term and Long-Term Disability Leave
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• 401(k) 5% Match (no vesting period!) from Day 1
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• Flexible Time Available
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• $600 Lifestyle Allowance (Annually)
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• Cellphone Reimbursements
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• Employee Discounts (40% off CJ products & services)
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• Paid Holidays (11 days)
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• Paid Time Off (generous and increases by tier!)
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• Paid Maternity Leave
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• Paid Secondary Caregiver Leave
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• Paid Creative Leave
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• Education Benefit ($1,000 every year) provided
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• Employee Club Activities (movie, e-sports, book, sports activity club, etc.) & Much More
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