Bpo Call Centre

Greetings for the day

Job Role - Hiring for BPO Process

BPO Call Center

Minimum Requiremnts
• 1. Graduation in any discipline.
• Should have good communication skills, and should be able to speak, read, and write in English /Hindi.
• Should be able to communicate confidently and politely with users.
• Experience of at least one year in a call center.
• Management and resolve customer complaints.
• Identify and escalate issues to supervisors.
• Provide product and service information to customers.
• Research required information using available resources.
• Research, identify, and resolve customer complaints using applicable software.
• Route calls to appropriate resources.
• Document all call information according to standard operating procedures.
• Recognize, document, and alert the management team of trends in customer calls.
• Follow up customer calls where necessary.

Salary + Incentives + Inhouse meal Facility + Flexible Timings + Employment Benefit + Cab Facility + Life Insurance + Health Insurance.

Salary:
₹18,000.00 per month

Benefits:
• Food provided
• Health insurance
• Life insurance

Ability to commute/relocate:
• Greater Noida,

Uttar Pradesh:
Reliably commute or willing to relocate with an employer-provided relocation package (required)

Education:
• Bachelor's (preferred)

Experience:
• Cold calling: 1 year (preferred)

Speak with the employer
• +1 +355+8426
• Health insurance