Box Office Team Leader

Job description
Synopsis

Box Office Team Leader

Permanent Full Time $85,554 per annum + super

The Wangaratta Performing Arts Convention Centre, the premier provider of arts and entertainment is seeking a highly organised and motivated person to join our team to oversee all aspects of venue ticketing and front of house services as Box Office Team Leader.

With annual attendance over 100,000 at the venue we are a key player in the cultural life of the North East region, presenting a wide variety of performances and events each year. This position plays a key role in the successful delivery of performing arts programming and as part of the Centres Leadership Team are responsible for delivering key operational and strategic activities and objectives.

You will have excellent people skills and an aptitude for providing high quality customer service to our patrons and visitors. The successful applicant will have substantial experience in a similar role, managing ticketing systems with a solid understanding of their capabilities and the ability to explore new and innovative opportunities.

You will have experience in commercial ticketing systems, website development or back-end creation, as well as marketing skills including adobe creative suites. This role leads our Front of House team, including our FOH Supervisors, Box Office sales delivery team and our Volunteer Ushers with a focus on delivering exceptional customer service to all who visit and engage with the venue.

If this sounds like you and you thrive on a busy role whilst being part of the dynamic Performing Arts industry, we would love to hear from you!

For further enquiries about this position should be directed to Tanya Camplin - Performing Arts Centre Coordinator on 042+ +3+ 642.

Applications close at 3pm on Monday, 24 February 2025.

Rural City of Wangaratta is a child safe and equal opportunity employer. Employment applications from Aboriginal and Torres Strait Islander peoples and people from culturally and linguistically diverse backgrounds are encouraged. In addition, applications for positions that work with children must provide referees who can comment on their experience working with children. These roles also require a valid Working with Children Check and all roles require a National Criminal History Check.

When Submitting Your Application, You Will Need To Include

Your current contact details;
A cover letter to your application. This document is an introduction to your application and will generally include an outline as to why you have applied for the role;
A current resume with a minimum of two current referees;
A letter stating how you meet the key selection criteria, providing evidence that clearly demonstrates what you have achieved in relation to the position. It is helpful to use each selection criteria as a heading and then explain how your skills and experience meet that cr Read more