Verified Job
Customer Support / TeleCaller
Bilingual Sales / Sleep Expert
Customer Support / TeleCaller
#700057
Remote / WFH
Job Description
**Please do not call or visit the store regarding this job posting. Only shortlisted candidates will be contacted directly.**
Job Summary:
We are seeking a dedicated professional to join our team in a full-time role as a Bilingual Sales/Sleep Expert. Candidates who speak Mandarin and English are encouraged to apply. This position requires work to be completed on-site at our Hästens Markham showroom located at 179 Enterprise Blvd, Markham, ON.
From time to time, travel may be required to Hästens Toronto located at 20 Hazelton Ave, Toronto, ON, based on business needs.
Candidates must be able to reliably commute to the Hästens Markham and accommodate occasional travel to the Hästens Toronto location.
Why Hästens? Sky is the limit with capless commission opportunities
Founded in Sweden in 1852, Hästens is a heritage luxury brand known for its handcrafted beds made from the finest natural materials. As a leader in the premium sleep industry, we are driven by a mission to make the world a better place through the transformative power of perfect sleep. Hästens has had the honor and privilege of serving as an official supplier to the Swedish Royal Court for three generations.
Role Objectives:
The Sales / Sleep Consultant is responsible for achieving sales goals by promoting the Hästens brand philosophy through an immersive Sleep Spa Experience. This role involves creating an environment where genuine passion and the wellness-centered culture of Hästens are conveyed to every client.
Successful candidates will gain in-depth product knowledge and enjoy the benefits behind every Hästens masterpiece. This opportunity empowers individuals to wake up as the best version of themselves while becoming a part of the Hästens legacy. Sleep well!
Job Responsibility
Elevate in-store experience and immersive bed testing experience (Hästens Sleep Spa experience) by consistently delivering memorable moments to every client.
Generate sales leads through various outreach channels (Octopus, LinkedIn, Local outreach and other social media).
Actively follow up with open lead in sales pipeline.
Convert outreach and walk-in client with immersive bed testing experience (Hästens Sleep Spa experience).
Capture client information and foster a positive relationship with clients.
Provide service excellence when communicating and serving clients.
Fosters a synergistic sales environment to close sales.
Constantly drive and exceed monthly, quarterly, and annual store commercial goal.
Cultivate and maintain a long going after sale relationship with client.
Provide after sales support (Arranging bed service etc.).
Representing Hästens Toronto or Hästens Markham at social events.
Be accountable for inventory count.
Engagement in store visual merchandising by following corporate guidelines directives.
Upkeep of store cleanliness and presentation.
Adhere to company guide line, policies and SOP.
Perks
Opportunity to train at Hästens Sweden
Employee discount on merchandise
Health Benefit
Capless Commission opportunities
Qualification
Must be able to speak Mandarin and English
Ability to travel to Hästens Toronto when requested
Minimum of 2 years in retail
Customer service experience or hospitality experience
Proven sales track record
Self motivating and result driven
Team player
Athletic background an assets
Proficient in MS Office software suites, POS systems and other digital tools.
Must be able to work during company's blackout period which maybe adjusted from time to time.
Job Type: Full-time
Pay: $55,000.00-$200,000.00 per year
Benefits:
Dental care
Store discount
Vision care
Application question(s):
Do you currently require sponsorship to work in Canada?
Do you have a LinkedIn profile?
Please paste a link to your LinkedIn profile. Candidates with LinkedIn profiles will be given priority.
This position is primarily based at Hästens Markham and requires occasional travel to Hästens Toronto based on business needs. Are you able to reliably commute to the Markham location and accommodate occasional travel to the Toronto location?
Experience:
Luxury retail sales: 2 years (required)
Language:
Mandarin (required)
Work Location: In person
Job Summary:
We are seeking a dedicated professional to join our team in a full-time role as a Bilingual Sales/Sleep Expert. Candidates who speak Mandarin and English are encouraged to apply. This position requires work to be completed on-site at our Hästens Markham showroom located at 179 Enterprise Blvd, Markham, ON.
From time to time, travel may be required to Hästens Toronto located at 20 Hazelton Ave, Toronto, ON, based on business needs.
Candidates must be able to reliably commute to the Hästens Markham and accommodate occasional travel to the Hästens Toronto location.
Why Hästens? Sky is the limit with capless commission opportunities
Founded in Sweden in 1852, Hästens is a heritage luxury brand known for its handcrafted beds made from the finest natural materials. As a leader in the premium sleep industry, we are driven by a mission to make the world a better place through the transformative power of perfect sleep. Hästens has had the honor and privilege of serving as an official supplier to the Swedish Royal Court for three generations.
Role Objectives:
The Sales / Sleep Consultant is responsible for achieving sales goals by promoting the Hästens brand philosophy through an immersive Sleep Spa Experience. This role involves creating an environment where genuine passion and the wellness-centered culture of Hästens are conveyed to every client.
Successful candidates will gain in-depth product knowledge and enjoy the benefits behind every Hästens masterpiece. This opportunity empowers individuals to wake up as the best version of themselves while becoming a part of the Hästens legacy. Sleep well!
Job Responsibility
Elevate in-store experience and immersive bed testing experience (Hästens Sleep Spa experience) by consistently delivering memorable moments to every client.
Generate sales leads through various outreach channels (Octopus, LinkedIn, Local outreach and other social media).
Actively follow up with open lead in sales pipeline.
Convert outreach and walk-in client with immersive bed testing experience (Hästens Sleep Spa experience).
Capture client information and foster a positive relationship with clients.
Provide service excellence when communicating and serving clients.
Fosters a synergistic sales environment to close sales.
Constantly drive and exceed monthly, quarterly, and annual store commercial goal.
Cultivate and maintain a long going after sale relationship with client.
Provide after sales support (Arranging bed service etc.).
Representing Hästens Toronto or Hästens Markham at social events.
Be accountable for inventory count.
Engagement in store visual merchandising by following corporate guidelines directives.
Upkeep of store cleanliness and presentation.
Adhere to company guide line, policies and SOP.
Perks
Opportunity to train at Hästens Sweden
Employee discount on merchandise
Health Benefit
Capless Commission opportunities
Qualification
Must be able to speak Mandarin and English
Ability to travel to Hästens Toronto when requested
Minimum of 2 years in retail
Customer service experience or hospitality experience
Proven sales track record
Self motivating and result driven
Team player
Athletic background an assets
Proficient in MS Office software suites, POS systems and other digital tools.
Must be able to work during company's blackout period which maybe adjusted from time to time.
Job Type: Full-time
Pay: $55,000.00-$200,000.00 per year
Benefits:
Dental care
Store discount
Vision care
Application question(s):
Do you currently require sponsorship to work in Canada?
Do you have a LinkedIn profile?
Please paste a link to your LinkedIn profile. Candidates with LinkedIn profiles will be given priority.
This position is primarily based at Hästens Markham and requires occasional travel to Hästens Toronto based on business needs. Are you able to reliably commute to the Markham location and accommodate occasional travel to the Toronto location?
Experience:
Luxury retail sales: 2 years (required)
Language:
Mandarin (required)
Work Location: In person
