Behavioral Health Receptionist
Job Description
About Us:
Alliance Behavioral Health, LLC is a growing behavioral health practice dedicated to providing compassionate, client-centered mental health care. Our team includes licensed counselors, social workers, psychologists, and support staff who are committed to creating a warm, welcoming environment for every individual who walks through our doors.
Position Overview:
We are seeking a reliable, friendly, and detail-oriented Receptionist to be the first point of contact for our patients and visitors. The ideal candidate will be professional, organized, and able to manage multiple tasks efficiently in a fast-paced clinical setting.
This position will initially be part-time, with the expectation that it will transition to full-time as the practice’s patient volume increases and the practice returns to full capacity. The successful candidate should be interested in growing with the practice and transitioning to full-time when business needs support the change.
Key Responsibilities:
• Greet patients and visitors in a warm and courteous manner
• Answer incoming calls and make outgoing calls as needed
• Schedule, confirm, and reschedule appointments
• Verify insurance coverage and collect co-pays or balances
• Maintain patient confidentiality and uphold HIPAA standards
• Assist with administrative tasks such as scanning, faxing, and data entry
• Maintain a clean and organized front desk and waiting area
• Communicate effectively with clinicians and office staff
Qualifications:
• High school diploma or equivalent required
• Prior experience in a medical or behavioral health office preferred
• Excellent interpersonal and communication skills
• Proficient in Microsoft Office and basic computer functions
• Familiarity with electronic health records (EHR) systems is a plus
• Ability to remain calm and professional in a busy environment
• Strong organizational skills and attention to detail
Compensation & Benefits:
• $15/hr
• Initially scheduled for 20 hours per week, Monday–Thursday
Pay: From $15.00 per hour
Work Location: In person
