Job description
Job Title: Business Development Center (BDC), Internet Sales Consultant
Department: Sales
Reports to: BDC Director
Job Status: Full-Time
Position Summary/Duties:
Business Development Center (BDC) Agent will be responsible for handling incoming sales phone calls and internet leads. Assisting the customer through the purchase process serving as a guide and point of contact, from confirming sales appointments to performing long-term follow-up on all unsold customers.
Essential Functions:
Communicate effectively with customers and prospects according to their preferred method of communication (phone, email or in person)
Manage Internet sales leads
Respond to inquiries in a timely fashion, and answer questions on available stock and product performance.
Schedule appointments for test drives and delivery of vehicles
Position Requirements:
Excellent communication, listening and organizational skills.
Possess a courteous, friendly, and outgoing demeanor.
Ability to speak and communicate clearly.
Basic computer skills.
Valid driver's license and able to submit to a driving record check.