Key Responsibilities
Outbound/Inbound Calls: Contacting potential customers to promote products, or managing incoming queries.
Lead Generation & Sales: Identifying prospective clients, explaining product benefits, and closing sales deals.
Customer Support: Addressing questions, resolving complaints, and providing solutions to build rapport.
Data Management: Updating and maintaining CRM databases with accurate call details and customer information.
Adherence to Metrics: Meeting daily/monthly targets for calls made, leads generated, or sales closed.
Indeed Jobs
Indeed Jobs
+7
Required Skills and Qualifications
Communication: Exceptional verbal communication skills (local language/English).
Interpersonal Skills: Active listening, negotiation, and conflict resolution skills.
Technical Skills: Basic computer knowledge (MS Office) and familiarity with CRM software.
Attributes: Patience, resilience, and the ability to handle rejection calmly.