Verified Job
Customer Support / TeleCaller
Banking Customer Support
Customer Support / TeleCaller
#894
Remote / WFH
BPO
Job Description
We are looking for a Banking Customer Support to join our team at BPO. The role offers ₹19,000 - ₹25,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
• Manage incoming and outgoing calls in a professional manner.
• Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
• Log customer interactions and track follow-ups.
• Offer timely and relevant solutions to resolve customer issues.
• Collaborate with team members to escalate and address more complex concerns.
• Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 6 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.
More about this Banking Customer Support job
Please go through the FAQs to get all answers related to the given Banking Customer Support job
Can freshers or experienced candidates apply for this Banking Customer Support role?
Ans : Candidates who have a 12th Pass and above qualification with 0-6 years of experience can apply for this Banking Customer Support role.
How much can you earn in this position?
Ans : You can earn between ₹19,000-₹25,000 per month in this Banking Customer Support position.
What shift and timings does this job follow?
Ans : This Banking Customer Support job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Bommanahalli, Bangalore.
How many vacancies are there for this Banking Customer Support job?
Ans : There are 50 vacancies for this Banking Customer Support role.
Is this job open for all genders?
Ans : Yes, this Banking Customer Support job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Banking Customer Support position is Bommanahalli, Bangalore.
What makes this Banking Customer Support job a good opportunity?
Ans : This Banking Customer Support job is a good opportunity as it offers a salary between ₹19,000-₹25,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
Key Responsibilities:
• Manage incoming and outgoing calls in a professional manner.
• Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
• Log customer interactions and track follow-ups.
• Offer timely and relevant solutions to resolve customer issues.
• Collaborate with team members to escalate and address more complex concerns.
• Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 6 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.
More about this Banking Customer Support job
Please go through the FAQs to get all answers related to the given Banking Customer Support job
Can freshers or experienced candidates apply for this Banking Customer Support role?
Ans : Candidates who have a 12th Pass and above qualification with 0-6 years of experience can apply for this Banking Customer Support role.
How much can you earn in this position?
Ans : You can earn between ₹19,000-₹25,000 per month in this Banking Customer Support position.
What shift and timings does this job follow?
Ans : This Banking Customer Support job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Bommanahalli, Bangalore.
How many vacancies are there for this Banking Customer Support job?
Ans : There are 50 vacancies for this Banking Customer Support role.
Is this job open for all genders?
Ans : Yes, this Banking Customer Support job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Banking Customer Support position is Bommanahalli, Bangalore.
What makes this Banking Customer Support job a good opportunity?
Ans : This Banking Customer Support job is a good opportunity as it offers a salary between ₹19,000-₹25,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
