A&W Cashier - Part time

A&W RESTAURANT OPERATIONS

CASHIER

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The Cashier ensures an excellent experience for their guests by exceeding expectations and taking, assembling, and serving orders accurately. The Cashier cares for their guests first before anything else, delighting them with friendly and caring service that creates loyalty. The Cashier also ensures the dining room is kept clean and presentable, and contributes to achieving A&W operating standards for the restaurant.

REQUIREMENTS

You will excel and find happiness in this job if you:


Love working in a team – and together as partners to get the job done in a dynamic fast food environment.
Education:

Education is an asset, but no minimum requirement
Experience:

Experience is an asset, but no minimum requirement
Abilities:

Excellent guest service
Working as a team
Multi-tasking
Basic mathematical skills
Effective communication skills
The franchisor, A&W Food Services of Canada, Inc. has provided suggested form letters and policies to assist the franchisee when the appropriate circumstance should arise. The use of such form letters and policies is not mandatory nor does it necessarily meet the strict legal requirement applicable in every individual circumstance. It is intended as a guideline for the franchisee’s convenience and not as a required action.

July 2019 – Page 1

Working Conditions:

Working in a fast-paced environment
Working in a diverse environment with many different personalities and attitudes
Working together as partners, as a cohesive unit with co-workers
Working with hot products and equipment
Working with cleaning materials and chemicals
Working in a noisy environment
Working with sharp objects (knives, slicers, etc.)
Use of portable or step ladder may be required
Physical Requirements:

This position requires the employee to stand for an extended period of time (up to 8 hours)
Occasionally must lift heavy boxes when dealing with product inventory (max 50 lbs.)
Engaging in repetitive tasks such as preparing/assembling orders and products and regular cleaning of restaurant facility
Must always be mentally alert to ensure the safety of yourself, co-workers, and guests at all times
Maintaining good personal hygiene and appropriate uniform
Having the capacity to handle stressful situations
PRINCIPAL ACCOUNTABILITIES

1. Contributes to the ideal Climate of the restaurant team by fostering regular progress toward the achievement of A&W’s Climate Goals. This includes:

Having a positive and professional demeanor while working;
Attending all Climate Meetings and daily huddles;
Attending and participating in GX circle meetings (feedback sessions) when selected;
Following all personnel policies (e.g. Discrimination, Harassment, Bullying and Violence
Policy, Media Policy, Confidentiality Policy, Break and Time Card Policy, etc.).

2. Delivers an exceptional guest experience by caring for their guests first before anything else.
This includes:

Delighting guests with friendly and caring service o Greeting guests upon arrival; o Serving guests warmly with clear and pleasant communication; o Handling guests’ special requests and allergies with care; o Acknowledging and handling guest concerns with help from
Supervisors/Managers

The franchisor, A&W Food Services of Canada, Inc. has provided suggested form letters and policies to assist the franchisee when the appropriate circumstance should arise. The use of such form letters and policies is not mandatory nor does it necessarily meet the strict legal requirement applicable in every individual circumstance. It is intended as a guideline for the franchisee’s convenience and not as a required action.

July 2019 – Page 2

o Actively improving the guest experience by learning from and acting on guest connect responses.

Pay: $16.35-$17.35 per hour

Benefits:

Dental care
Store discount
Work Location: In person