Automotive Service Advisor

 
Full job description
Automotive Service Advisor

Are you passionate about helping people and thrive in a fast-paced environment? We are looking for a friendly, organized, and customer-focused Automotive Service Advisor to join our team.

As the primary point of contact between customers and our service department, you will play a key role in delivering an outstanding service experience from start to finish. No previous automotive experience is required — we are willing to train the right candidate.

Position Overview

The Automotive Service Advisor is responsible for:

Greeting customers and understanding their vehicle concerns
Accurately documenting service and repair needs
Communicating repair recommendations and timelines
Preparing estimates and invoices
Coordinating with technicians and parts suppliers
Ordering parts and tracking repair progress
Processing warranty claims
Promoting shop specials, maintenance services, and roadside assistance programs
Providing exceptional customer service throughout the repair process
What We’re Looking For

Strong communication and interpersonal skills
Excellent organization and multitasking abilities
Positive attitude and professional appearance
Customer service experience is considered an asset
Ability to work in a team-oriented environment
Computer and phone communication skills
Previous automotive knowledge is not required
Why Join Our Team?

Full-time position
Supportive and professional work environment
No weekends
Training opportunities
Competitive compensation based on experience
Opportunity to make a difference in customers’ lives every day
If you enjoy helping people, staying organized, and being part of a positive team environment, we’d love to hear from you. Apply today!

Pay: $22.00-$35.00 per hour

Benefits:

Casual dress
Dental care
Disability insurance
Extended health care
Life insurance
On-site parking
Store discount
Vision care
Language:

English (required)
Work Location: In person