Automotive Operations Manager

**Job Overview**

A leading automotive repair shop in Gisborne is seeking an experienced Workshop Operations Manager to oversee daily operations and drive process improvement.

The ideal candidate will have a strong background in managing workflow, conducting quality controls, and providing excellent customer service. Key responsibilities include:

Writing estimates for insurance companies and private customers
Organising workflow and maintaining a productive team environment
Liaising with customers, workshop staff, and suppliers
Conducting quality controls on vehicles before customer collection
Providing excellent customer service and maintaining a professional attitude
The successful candidate will have a minimum of 5 years experience in the collision repair industry, proven ability to manage workflow and team dynamics, and strong customer service skills.

Key Skills and Qualifications

Minimum 5 years experience in the collision repair industry
Proven ability to manage workflow and team dynamics
Strong customer service skills
Ability to work well in a team and motivate others
Experience with I-Bodyshop and prior management experience highly advantageous
About Us

Automotive Employment NZ Ltd. is dedicated to promoting diversity, equity, and inclusion in all aspects of our work. We partner with organisations committed to creating diverse and inclusive workplaces where every individual is valued and respected. Read more