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Verified Job Customer Support / TeleCaller

Automobile Service Claim Executive

Adelaide, South Australia
Customer Support / TeleCaller
#691809
Remote / WFH

Job Description

Dear Candidates,

Greetings from Odisha Job Consultancy!!
We are looking for a skilled Automobile Service Claim Executive to join our team in Bhubaneswar. As an Automobile Service Claim Executive, you will play a crucial role in managing and processing service claims efficiently. Your work is essential in ensuring customer satisfaction and maintaining the company's reputation in the automotive industry. You will be involved in handling various service claim projects, resolving issues promptly, and optimizing the claim process for maximum efficiency.

Qualification: Any Bachelor's Degree

Experience: 2-5Yrs

Salary: 20,000/m to 25,000/m and PF, ESI

Responsibilities:
Review and analyze service claims to determine their validity and accuracy.
Communicate with customers, service advisors, and technicians to gather necessary information for claim processing.
Ensure all required documentation is complete and accurate before submitting claims for approval.
Collaborate with insurance companies and third-party administrators to expedite claim approvals.
Investigate and resolve any discrepancies or issues related to service claims.
Maintain detailed records of all service claims and related correspondence.
Provide timely updates to customers on the status of their service claims.
Identify opportunities for process improvements to enhance claim processing efficiency.
Requirements:
Prior experience in handling automobile service claims.
Strong knowledge of automotive systems and components.
Excellent communication and interpersonal skills.
Attention to detail and ability to analyze complex information.
Proficiency in using claim processing software and tools.
Ability to work efficiently in a fast-paced environment.
Problem-solving skills and a proactive approach to resolving issues.
Good organizational skills and the ability to prioritize tasks effectively.
Contact HR Saumya +91-XXXXXXXXXX

Interview Venue- Odisha Job Consultancy, 1st Floor, MRF Tyre Building, Opposite Baramunda Bus Stand, Bhubaneswar
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