Australian Telecom Process Customer Service

We are hiring for an International BPO – Customer Service with Upselling role in Thane, Mumbai.

This is an excellent opportunity to work with a leading Australian Telecom process, providing customer support while engaging in value-based upselling.

Location: Thane, Mumbai (Work from Office)

Role: Customer Service Executive – Australian Telecom (Voice Process)

Salary: Competitive, based on experience + attractive incentives

Shift: Australia Shift – 3:00 AM to 3:00 PM (any * working hours)

Work Days: 5 days working, 2 rotational week-offs

Key Responsibilities :
• Handle inbound calls for Australian telecom customers
• Provide excellent customer service by resolving queries and concerns
• Recommend and upsell telecom products and services to customers
• Maintain accuracy in customer records and ensure satisfaction
• Work towards achieving sales and service targets

Candidate Requirements :
• HSC / Graduate (Experienced candidates with minimum 6 months of Customer Service experience)
• Excellent English communication skills – both spoken & written
• Prior BPO experience preferred (customer service/upselling/telecom domain)
• Willingness to work in Australian shifts
• Strong interpersonal and persuasion skills

Why Join
• Opportunity to work with a global telecom leader
• Fixed salary + high incentives on upselling performance
• Paid training and career growth opportunities
• Professional and supportive work environment

Apply Now - call

Build your career with a global telecom brand – Customer Service + Upselling awaits you

Regards,

Snehal Rathod ,