AU Small Finance Bank - Product/Portfolio Manager - Credit Cards

About the role: Function - Product/Portfolio Manager Credit Cards Grade - Deputy Manager/ Assistant Manager/ Manager / Senior Manager Qualification - Graduate/Post-Graduate Any specialisation Work Experience - Atleast 1 year of experience with Banking/Payments Industry, Freshers only from Tier 1 or Tier 2 Post Graduate institutes Key Deliverables: - Design & execute Marketing Growth Campaigns, initiatives to deliver against Spends Growth, Spend targets and increase monthly active customers within the portfolio. - Track and monitor Customer Spends, transactions trends and partner with relevant merchants to increase customer engagement and spends. - Monitor and control Inactivity at overall portfolio level and ensure a focus on spend inactivity and plan initiatives to control and reduce. - Tracking and analysing key performance indicators (KPIs) such as revenue and expense. - Understanding customer needs and behaviours, identifying areas for improvement, and working to enhance the customer experience post credit card onboarding. - Collaborating with credit risk teams to strengthen control strategies, implement analytics and reporting. - Collaborating with various stakeholders, including technology, marketing, operations, customer service, and sales teams, to ensure seamless processes. - Ensuring compliance with industry regulations and internal policies. - Developing and implementing strategic plans to optimize portfolio performance, profitability and achieve business objectives. Must have Presentation & Interpersonal Skills: - Strong communication and presentation skills mandatory. - Ability to analyze business requirement and effectively communicate to stakeholders. - An eye for detail, ability to draft business requirement and process documents. Good to have Analytical and Data Skills: - Ability to analyze data, identify trends, and make data-driven decisions. - Good skill on Microsoft office and knowledge of SQL. - Experience in extracting and manipulating data using SQL, leveraging advanced Excel features. - Understand the business requirements and prepare requirement reports, deep analysis. Candidates working with Banks/NBFC, fintech, ecommerce, telecom, payment aggregators in product / portfolio roles will be preferred.
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