Role Responsibilities
• The role will be responsible for handling the Solution Architecture and Design for the ATM Switch, Debit Cards and Payment domain. The job title will be Senior Solution Manager.
• Lead and manage the highly competent team and vendor for both Solutioning and project delivery.
• Build effective relationship and partnership with the business stakeholders to support their technology needs.
• Review the requirement, impact analysis, gap analysis, high level design, cost estimation, propose timeline, obtain project approval and draft solution architecture/function spec/technical spec document.
• Be an excellent leader, Subject matter expert on the technical and functional knowledge
• Good team collaboration, relationships within & outside POD to all levels of the organization Strong influencing, conflict resolution & negotiation skills.
• Excellent customer service skills that build high levels of customer satisfaction for internal and external customers