Verified Job
Customer Support / TeleCaller
Associate Project Lead
Customer Support / TeleCaller
#233180
Remote / WFH
Job Description
Job Name: Associate Project Lead
Job Role: Project Lead
Industry: Kpo/ Bpo/ Call Center
Job Location: Udaipur (Rajasthan)
Experience: 3 - 5 year
Shifts: Day/ Night
Skills: Project Lead, Data mining, Lead Research
Salary: Best In the industry
Education : B.Tech/BCA/MCA
Job Summary:
Should have Experience in Project Monitoring & Analysis, Quality Analysis, Productivity optimization, Coordination, Reporting. Interacting with US clients. Provide floor support and guidance to the team members as required.
Job Description:
Understand and gain expertise in the working process, guidelines, and parameters of the assignments, and explain, assign & monitor the same to the data entry analysts or to personally execute the same if required. Monitor the team members for maintaining consistent quality and productivity. Provide floor support and guidance to the team members as required. Impart training to the team members on new projects, updates, etc. Interacting with US clients. Project Monitoring & Analysis, Quality Analysis, Productivity optimization, Coordination, Reporting. Excellent English proficiency with very good comprehension and writing skills. Excellent Internet Research & Computer skills. Excellent analytical skills.
Job Role: Project Lead
Industry: Kpo/ Bpo/ Call Center
Job Location: Udaipur (Rajasthan)
Experience: 3 - 5 year
Shifts: Day/ Night
Skills: Project Lead, Data mining, Lead Research
Salary: Best In the industry
Education : B.Tech/BCA/MCA
Job Summary:
Should have Experience in Project Monitoring & Analysis, Quality Analysis, Productivity optimization, Coordination, Reporting. Interacting with US clients. Provide floor support and guidance to the team members as required.
Job Description:
Understand and gain expertise in the working process, guidelines, and parameters of the assignments, and explain, assign & monitor the same to the data entry analysts or to personally execute the same if required. Monitor the team members for maintaining consistent quality and productivity. Provide floor support and guidance to the team members as required. Impart training to the team members on new projects, updates, etc. Interacting with US clients. Project Monitoring & Analysis, Quality Analysis, Productivity optimization, Coordination, Reporting. Excellent English proficiency with very good comprehension and writing skills. Excellent Internet Research & Computer skills. Excellent analytical skills.
