Verified Job
Telesales / Telemarketing
Associate Program Development Representative - Hybrid within Austin, TX Market
Telesales / Telemarketing
#724547
Remote / WFH
OEConnection
Job Description
OEC provides software solutions to those who work in the automotive parts and repair industry. Our solutions make it easier for automotive industry professionals to buy and sell parts, conduct repair research & planning, optimize estimates, improve the parts supply chain, and more. OEC partners with many of the world’s largest manufacturers, dealers and suppliers, shops and repairers, and service providers, giving our customers access to a comprehensive network and a streamlined workflow.
Job Summary
Provides education to existing OEC customers on the benefits of taking advantage of their access to the free additional solution, the PartsTech parts ordering platform. Call lists will be provided, and calls will be placed in a high-volume setting.
Candidates must live within commuting distance to our office in Bee Cave, TX to be considered for this role.
Work schedule is 4 days per week at 10 hours per day (total of 40 hours). May occasionally flex to 5 days to meet business needs, but schedule capped at 40 hours.
Alternating 4-day weekends: Work Mon.-Thurs. then off Fri.-Mon. Pick back up Tues.-Fri. the following week.
Hybrid schedule: Any Monday or Friday worked is a remote day. Tues.-Thurs. working onsite in our Bee Cave office.
Key Responsibilities
1. Conducts warm, outbound proactive calling to educate existing OEC customers in a high-volume setting (min. 50 dials per day).
2. Engages with customers by phone and email. Communicates knowledgeably to provide content and product/program information to generate signups of the PartsTech parts ordering platform.
3. Gathers information to generate signups with key users and decision makers.
4. Researches accounts using Salesforce CRM as well as external resources such as Google and LinkedIn to pre-qualify leads.
5. Participates in outbound call campaigns to drive usage and adoption of the PartsTech platform.
6. Achieves assigned sales targets and performance metrics in line with business requirements.
7. Utilizes Salesforce CRM to document activity and maintain customer accounts.
Education
Requires a high school diploma, GED, or equivalent.
Experience
No outbound calling experience is required; however, candidates must have the following skills and abilities:
Strong work ethic, driven, resilient, and creative in engaging in meaningful conversations and handling objections.
Professional speaking voice with strong phone etiquette skills.
Self-motivated and results oriented.
Can effectively organize and manage day-to-day work and priorities, and use time, energy and resources to meet goals, deadlines, and deliverables.
A positive and determined attitude, and able to communicate in a respectful, positive and constructive manner, even during times of challenge and frustration.
Excellent written and verbal communication skills.
Able to employ structured selling methods.
Works effectively and independently in a high-pressure, high risks sales environment.
Strong desire and ability to evolve sales skills and product knowledge, and progress to other roles within the Direct Sales organization.
Flexible and adaptable approach to work and can easily adjust to shifts in priorities as the needs of the business change.
Able to effectively work and thrive in a hybrid work environment.
What makes working at OEC awesome? It varies from employee to employee. For some, it's the flexibility - whether it's remote work or a hybrid or in-person role, OEC takes our teams across multiple time zones and international communities. For others, it's the strong sense of camaraderie and community that celebrates both individuals and team-driven contributions. Or it could be the empowerment and how the team is encouraged to take risks, learn, and grow within a dynamic and supportive environment. But no matter what gets us out of bed in the morning, our whole global community is inspired to be forward thinking and drive innovative solutions for the automotive parts and repair industry.
OEConnection is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite applicants and employees to voluntarily self-identify their gender, race and ethnicity. Submission of this information is strictly voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provision of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. When reported, data will not identify any specific individual. This information will be maintained separately from your application for employment. If you do not wish to self-identify at this time, you may do so in the future by submitting this form. Failure to provide the following information will not subject you to any adverse action or treatment. OEConnection is an Equal Opportunity/ Affirmative Action employer. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, ****** orientation, citizenship status, veteran status, disability or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.
Job Summary
Provides education to existing OEC customers on the benefits of taking advantage of their access to the free additional solution, the PartsTech parts ordering platform. Call lists will be provided, and calls will be placed in a high-volume setting.
Candidates must live within commuting distance to our office in Bee Cave, TX to be considered for this role.
Work schedule is 4 days per week at 10 hours per day (total of 40 hours). May occasionally flex to 5 days to meet business needs, but schedule capped at 40 hours.
Alternating 4-day weekends: Work Mon.-Thurs. then off Fri.-Mon. Pick back up Tues.-Fri. the following week.
Hybrid schedule: Any Monday or Friday worked is a remote day. Tues.-Thurs. working onsite in our Bee Cave office.
Key Responsibilities
1. Conducts warm, outbound proactive calling to educate existing OEC customers in a high-volume setting (min. 50 dials per day).
2. Engages with customers by phone and email. Communicates knowledgeably to provide content and product/program information to generate signups of the PartsTech parts ordering platform.
3. Gathers information to generate signups with key users and decision makers.
4. Researches accounts using Salesforce CRM as well as external resources such as Google and LinkedIn to pre-qualify leads.
5. Participates in outbound call campaigns to drive usage and adoption of the PartsTech platform.
6. Achieves assigned sales targets and performance metrics in line with business requirements.
7. Utilizes Salesforce CRM to document activity and maintain customer accounts.
Education
Requires a high school diploma, GED, or equivalent.
Experience
No outbound calling experience is required; however, candidates must have the following skills and abilities:
Strong work ethic, driven, resilient, and creative in engaging in meaningful conversations and handling objections.
Professional speaking voice with strong phone etiquette skills.
Self-motivated and results oriented.
Can effectively organize and manage day-to-day work and priorities, and use time, energy and resources to meet goals, deadlines, and deliverables.
A positive and determined attitude, and able to communicate in a respectful, positive and constructive manner, even during times of challenge and frustration.
Excellent written and verbal communication skills.
Able to employ structured selling methods.
Works effectively and independently in a high-pressure, high risks sales environment.
Strong desire and ability to evolve sales skills and product knowledge, and progress to other roles within the Direct Sales organization.
Flexible and adaptable approach to work and can easily adjust to shifts in priorities as the needs of the business change.
Able to effectively work and thrive in a hybrid work environment.
What makes working at OEC awesome? It varies from employee to employee. For some, it's the flexibility - whether it's remote work or a hybrid or in-person role, OEC takes our teams across multiple time zones and international communities. For others, it's the strong sense of camaraderie and community that celebrates both individuals and team-driven contributions. Or it could be the empowerment and how the team is encouraged to take risks, learn, and grow within a dynamic and supportive environment. But no matter what gets us out of bed in the morning, our whole global community is inspired to be forward thinking and drive innovative solutions for the automotive parts and repair industry.
OEConnection is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite applicants and employees to voluntarily self-identify their gender, race and ethnicity. Submission of this information is strictly voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provision of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. When reported, data will not identify any specific individual. This information will be maintained separately from your application for employment. If you do not wish to self-identify at this time, you may do so in the future by submitting this form. Failure to provide the following information will not subject you to any adverse action or treatment. OEConnection is an Equal Opportunity/ Affirmative Action employer. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, ****** orientation, citizenship status, veteran status, disability or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.
