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Associate Manager |Chat Ops| Airline BPO

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BPO Jobs

1 month

India

Maharashtra

Aurangabad Get directions →

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ID: 564449

Published 1 month ago by Aviation Indeed

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In BPO Jobs category

Aurangabad, Maharashtra, India

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Job Title: Chat Associate Manager

Industry: Aviation

Location: Gurugram

Minimum Qualification: Graduate (Any stream)

Experience:
8+ years" experience in customer service process/operations.
Travel domain experience is mandatory.
GDS Amadeus experience is Mandate

Roles and Responsibilities:
Team handling.
Operational excellence.
Process improvement.
Quality assurance.
Production hours adherence.
Quality.
Attrition.
Tech: Working closely with the tech team to highlight any challenges and address issues impacting the chat platform.

Skills Required:
People Management.
Flexibility with a 24/7 working environment.
Service delivery.
Travel BPO Experience., Read more

Published on 2025/09/10. Modified on 2025/09/10.

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Associate Manager |Chat Ops| Airline BPO

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