Verified Job
Accounting - Finance
Associate Global Mobility
Accounting - Finance
#338332
Remote / WFH
Job Description
Role Summary
The Operations Officer will report to the Operations Functional Lead India EDSE, and will concentrate on business travel operations, reporting, data integrity, process improvement and testing. The ideal candidate will have an intermediate to advanced knowledge of excel with demonstrated experiences querying data from multiple sources and utilizing formulas and macros to simplify execution; to ultimately organize the data in a consumable fashion that tells the story of the overall health of the program. This will include the development and management of daily and weekly operations and compliance reporting necessary to run the program, and creating and managing an operations scorecard that will be communicated to executive management during monthly operational business reviews. Also, the ideal candidate will have experience in process improvement, vendor execution of tax transactions and calculations performing independent checks to ensure results are accurate, timely and compliant. The role will encompass end to end ownership including the tax authorization verification requirements and facilitating full data delivery to the Firm's approved tax preparers within pre-defined timelines. Ongoing participation in the further expansion of the program. This individual will need to partner closely with internal and external partners at a regional and global level.
Responsibilities
Responsible for an assigned section of the APAC BT & USP operations, providing end to end related operations management for JPMC which includes Tax support authorization, monitoring the selection process, tax filing monitoring across multiple locations, Foreign Tax Credit repayment process in conjunction with outsourced service providers.
Timely and accurate processing and review of the tax calculations for accuracy and appropriate withholdings; transfer of payroll information to the vendor, checking of vendor inputs, vendor feedback and query resolution.
Manage large amounts of employee confidential data and generate customized reports
Performs execution of data management and interfaces controls; including data extraction and manipulation from various sources in order to prepare daily and exception processing reports that will drive operations
Compile information from multiple data sources in order to reconcile employee information against the vendors systems and JPMC's internal system
Responsible for data integrity by managing the various interfaces and data hand-offs that support the end-to-end global process
Partner with Corporate Tax, Payroll teams, and key external vendors to ensure Tax controls are appropriate, consistently followed and are current in a changing environment
Manage remediation of service defects and breaks to resolution
Evaluating processes to incorporate efficiencies and/or identify areas for improvement
Management of BT Change Control, analyzing potential changes for impact to services and project work, providing recommendation
Partner with internal and external stakeholders to build and implement proper testing protocol for internal and vendor systems releases, leading local testing
Develop, improve, update and document BT & USP processes and associated standard operating procedures
Qualifications
Bachelor's degree preferred with 3 years' experience in an analyst role or 6+ years of relevant business operations experience
Strong process-orientation; seeks to integrate work and processes across teams
Strong interpersonal, communication and collaboration skills; works easily with employees at different levels, vendors and across global team building relationships
Strong organizational skills including effective prioritization, multi-tasking and ability to focus
Must be process-oriented; a problem solver with excellent analytical skills
Microsoft Suite experience -Power point, Visio. Intermediate to advanced technical skills using Excel; v look-up, pivot tables, formulas experience required
Intermediate to advanced skills of reporting tools preferred
Understanding of project management life cycle and its key components
Strong organizational skills and ability to manage multiple competing projects
Excellent written and verbal communication skills
Self-starter with the ability to work independently in a fast paced environment
Effective at building and maintaining relationships with clients at all levels
Strong customer service skills with the ability to handle and resolve employee data related issues
Must be able to maintain a high degree of confidentiality
Proven ability to quickly master understanding of program processes and procedures; internal and external to the function.
Ability to Lead Meetings and develop presentations on an Ad Hoc basis
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, ****** orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The Operations Officer will report to the Operations Functional Lead India EDSE, and will concentrate on business travel operations, reporting, data integrity, process improvement and testing. The ideal candidate will have an intermediate to advanced knowledge of excel with demonstrated experiences querying data from multiple sources and utilizing formulas and macros to simplify execution; to ultimately organize the data in a consumable fashion that tells the story of the overall health of the program. This will include the development and management of daily and weekly operations and compliance reporting necessary to run the program, and creating and managing an operations scorecard that will be communicated to executive management during monthly operational business reviews. Also, the ideal candidate will have experience in process improvement, vendor execution of tax transactions and calculations performing independent checks to ensure results are accurate, timely and compliant. The role will encompass end to end ownership including the tax authorization verification requirements and facilitating full data delivery to the Firm's approved tax preparers within pre-defined timelines. Ongoing participation in the further expansion of the program. This individual will need to partner closely with internal and external partners at a regional and global level.
Responsibilities
Responsible for an assigned section of the APAC BT & USP operations, providing end to end related operations management for JPMC which includes Tax support authorization, monitoring the selection process, tax filing monitoring across multiple locations, Foreign Tax Credit repayment process in conjunction with outsourced service providers.
Timely and accurate processing and review of the tax calculations for accuracy and appropriate withholdings; transfer of payroll information to the vendor, checking of vendor inputs, vendor feedback and query resolution.
Manage large amounts of employee confidential data and generate customized reports
Performs execution of data management and interfaces controls; including data extraction and manipulation from various sources in order to prepare daily and exception processing reports that will drive operations
Compile information from multiple data sources in order to reconcile employee information against the vendors systems and JPMC's internal system
Responsible for data integrity by managing the various interfaces and data hand-offs that support the end-to-end global process
Partner with Corporate Tax, Payroll teams, and key external vendors to ensure Tax controls are appropriate, consistently followed and are current in a changing environment
Manage remediation of service defects and breaks to resolution
Evaluating processes to incorporate efficiencies and/or identify areas for improvement
Management of BT Change Control, analyzing potential changes for impact to services and project work, providing recommendation
Partner with internal and external stakeholders to build and implement proper testing protocol for internal and vendor systems releases, leading local testing
Develop, improve, update and document BT & USP processes and associated standard operating procedures
Qualifications
Bachelor's degree preferred with 3 years' experience in an analyst role or 6+ years of relevant business operations experience
Strong process-orientation; seeks to integrate work and processes across teams
Strong interpersonal, communication and collaboration skills; works easily with employees at different levels, vendors and across global team building relationships
Strong organizational skills including effective prioritization, multi-tasking and ability to focus
Must be process-oriented; a problem solver with excellent analytical skills
Microsoft Suite experience -Power point, Visio. Intermediate to advanced technical skills using Excel; v look-up, pivot tables, formulas experience required
Intermediate to advanced skills of reporting tools preferred
Understanding of project management life cycle and its key components
Strong organizational skills and ability to manage multiple competing projects
Excellent written and verbal communication skills
Self-starter with the ability to work independently in a fast paced environment
Effective at building and maintaining relationships with clients at all levels
Strong customer service skills with the ability to handle and resolve employee data related issues
Must be able to maintain a high degree of confidentiality
Proven ability to quickly master understanding of program processes and procedures; internal and external to the function.
Ability to Lead Meetings and develop presentations on an Ad Hoc basis
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, ****** orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
