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Associate Functional QA

Mumbai, Maharashtra
Customer Support / TeleCaller
#376970
Remote / WFH

Job Description

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Associate - Functional QA
T
TIAA GBS India
Mumbai, Maharashtra
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+ hours ago
Full–time
Senior Testing Analyst
The Senior Testing Analyst evaluates equipment and develops processes to improve the safety, reliability and maintainability of products and systems. Working independently with limited supervision, this job oversees the performance of various systems, applications and databases.

Key Responsibilities and Duties
• Evaluates test cases, scenarios and scripts to ensure the quality of information systems, applications and databases delivered.
• Leads internal and external audit projects, and ensures follow up with a timely response on corrective action.
• Appraises the correctness and efficiency of testing methods, analyzes and presents the results of testing sessions, and troubleshoots technical problems and issues.
• Implements testing tools and processes for use in projects, and directs the selection of testing tools and approaches.
• Monitors the design and development of usability testing programs, cases, scenarios and processes to ensure that all functions are thoroughly tested.
• Presents metrics to demonstrate the impact implemented IT changes have made to the organization.
Educational Requirements
• University (Degree) Preferred
Work Experience
• 3 Years Required; 5 Years Preferred
Physical Requirements
• Physical Requirements: Sedentary Work

Career Level
7IC

Key Duties & Responsibilities
• Define the test strategies for Functional, Regression and Smoke Testing
• Understand and implement the testing processes
• Prepare functional test plans
• Identify and communicate risks during test planning and execution phases
• Plan & coordinate for timely availability of the test data & environments
• Proactively communicate and collaborate with project teams, test teams and support partners across US & India
• Ensure that all post test execution wrap up activities are conducted for projects per procedure / requirements
• Facilitate regular communication with IT and business partners using various methods to monitor progress toward project goals / milestones, task status, and identify / address issues
• Customer focused; Action-Oriented; Building Team Spirit; Self Development; Creativity & Innovation; Problem Solving; Ethics & Values
• Ability to handle multiple tasks and to work independently as well as in a team setting
• Define and Implement the QA metrics framework
• Identify & drive the improvement opportunities in the QA space
• Proactively communicate and collaborate with the other QA & non-QA teams

Functional Knowledge

Desired Experience
• Good Understanding of Asset Management Domain and attribution/reporting projects.
• Ability to create test data, test plan.
• Ability to perform data comaprision between different sources.
• Ability to query database to validate data / ability to view and compare data files to identify differences
• Ability to perform data validation in Excel and should have basic execel operation knowledge
• Experience working in an Agile/Scrum/Waterfall development process.

Nice to have
• Performance Testing knowledge preferred
• Ability to proactively identify opportunities for cost-savings and efficiency improvement

Technical Skills

Desired Skills
• Good understanding of UI Functional Testing, API Testing.
• Excellent in SQL and data analysis skills
• Excellent in MS excel and other MS office applications

Nice to have
• Testing Certifications Ex: ISTQB, HP UFT Certifications, PMP and Oracle Certifications etc.
• Related Skills

Agile Methodology, Agile Project Management, Analytical Skills, Database Testing, Detail Oriented, Problem Solving, Software Testing, Test Automation, Test Planning

_____________________________________________________________________________________________________

Company Overview

TIAA GBS India was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA GBS India is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space.

Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, ****** orientation, gender identity, or any other protected status.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755

Email: accessibility.support@tiaa.org

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