Verified Job
Customer Support / TeleCaller
Associate Director Of Talent amp Culture
Customer Support / TeleCaller
#216784
Remote / WFH
Job Description
Prime Function:
• Responsible for determining the Human Resources strategic and programmatic needs of Fairmont Jaipur and also support effective implementation and evaluation of strategies, policies and procedures.
• Control and monitor the administration of all Human Resource activities and policies.
• To plan, manage, control, coordinate and participate in personnel activities of all the departments in areas of
• Recruitment & Selection
• Compensations & Benefits
• Training Development
• Performance Management System
• Employee Relations
• HR Initiatives
• Statutory Compliance
• And as well as recommend, implement, formulate and execute organizations policies, procedures, rules, regulations and programs for all the employees.
• Ensure to provide Management with tools for future manpower planning, resource and payroll planning and control.
• To ensure effective implementation of all Human Resources Systems, Policies and Procedures following local legislation.
• Any matter which may effect the interests of Fairmont Jaipur should be brought to the attention of the Management.
• Key Responsibilities:
• Human Resources Planning
• Develop an annual and long-term Human Resources plan that identifies the organizations Human Resources agenda as a component of the organizations overall Strategic Plan.
• Identify Human Resources strategies and program requirements needed to maintain a progressive work culture in support of effective recruitment, development, and retention of the employees.
People Management
• Establish and maintain seamless co-ordination & co-operation with all departments of Fairmont Jaipur to ensure maximum productivity, morale and guest service.
• Develop and maintain effective relationships with all the departments.
• Respond to queries by resolving issues in a timely and efficient manner.
• Ensure that the team has been trained for all safety provisions.
• Ensure that all personnel are kept well informed of department’s objectives and policies.
• Motivate and develop team to ensure smooth functioning of the department and promote teamwork.
Financial Management
• Identify optimal, cost effective use of the resources and educate the team on the same.
• To ensure that the Department’s Operational Budget is strictly adhered to and that all costs are strictly controlled.
Operational Management
• Develop and implement effective recruitment and screening system, as per the organizations requirement.
• To ensure the smooth and efficient running of the Human Resources Department, ensuring that all the Policies and Procedures outlined in the Operations Manual are strictly adhered to.
• Establish standard policies and procedures for all the processes in the Human Resources Management.
• To implement an effective and efficient day to day communication, administration and reporting, to and between the departments and individuals, resulting in a highly motivated, flexible and multi skilled workforce.
• Investigate and review all disciplinary actions to ensure the actions are complying with the labour law & rules and regulations of the organization.
• Ensure that all the employees comply with the policies and procedures.
•
• Responsible for determining the Human Resources strategic and programmatic needs of Fairmont Jaipur and also support effective implementation and evaluation of strategies, policies and procedures.
• Control and monitor the administration of all Human Resource activities and policies.
• To plan, manage, control, coordinate and participate in personnel activities of all the departments in areas of
• Recruitment & Selection
• Compensations & Benefits
• Training Development
• Performance Management System
• Employee Relations
• HR Initiatives
• Statutory Compliance
• And as well as recommend, implement, formulate and execute organizations policies, procedures, rules, regulations and programs for all the employees.
• Ensure to provide Management with tools for future manpower planning, resource and payroll planning and control.
• To ensure effective implementation of all Human Resources Systems, Policies and Procedures following local legislation.
• Any matter which may effect the interests of Fairmont Jaipur should be brought to the attention of the Management.
• Key Responsibilities:
• Human Resources Planning
• Develop an annual and long-term Human Resources plan that identifies the organizations Human Resources agenda as a component of the organizations overall Strategic Plan.
• Identify Human Resources strategies and program requirements needed to maintain a progressive work culture in support of effective recruitment, development, and retention of the employees.
People Management
• Establish and maintain seamless co-ordination & co-operation with all departments of Fairmont Jaipur to ensure maximum productivity, morale and guest service.
• Develop and maintain effective relationships with all the departments.
• Respond to queries by resolving issues in a timely and efficient manner.
• Ensure that the team has been trained for all safety provisions.
• Ensure that all personnel are kept well informed of department’s objectives and policies.
• Motivate and develop team to ensure smooth functioning of the department and promote teamwork.
Financial Management
• Identify optimal, cost effective use of the resources and educate the team on the same.
• To ensure that the Department’s Operational Budget is strictly adhered to and that all costs are strictly controlled.
Operational Management
• Develop and implement effective recruitment and screening system, as per the organizations requirement.
• To ensure the smooth and efficient running of the Human Resources Department, ensuring that all the Policies and Procedures outlined in the Operations Manual are strictly adhered to.
• Establish standard policies and procedures for all the processes in the Human Resources Management.
• To implement an effective and efficient day to day communication, administration and reporting, to and between the departments and individuals, resulting in a highly motivated, flexible and multi skilled workforce.
• Investigate and review all disciplinary actions to ensure the actions are complying with the labour law & rules and regulations of the organization.
• Ensure that all the employees comply with the policies and procedures.
•
