Verified Job
Accounting - Finance
Associate Debt Manager-Recoveries-Consumer Loan & Cross Sell
Accounting - Finance
#571347
Remote / WFH
Job Description
Job Requirements
Job Description: Associate Debt Manager-Recoveries-Consumer Loan & Cross Sell
Company Name: IDFC FIRST Bank
Job Type: Full-Time
Job Category: Retail Banking
Department: Retail Banking > Debt Management-Recoveries > Field > Consumer Loans & Cross Sell
Location: Delhi, India
IDFC FIRST Bank is seeking a highly motivated and results-driven individual to join our team as an Associate Debt Manager-Recoveries-Consumer Loan & Cross Sell. As a leading financial institution, we are committed to providing our customers with the best banking experience and we are looking for someone who shares our passion for excellence.
Key Responsibilities:
- Manage a portfolio of delinquent consumer loans and work towards recovering the outstanding amounts
- Develop and implement effective strategies to minimize losses and maximize recoveries
- Conduct field visits to meet with customers and negotiate repayment plans
Cross-sell other banking products and services to customers during recovery visits
- Maintain accurate records of all interactions with customers and update the recovery status in the system
- Collaborate with internal teams such as sales, credit, and legal to resolve customer issues and ensure timely recovery
- Stay updated with industry trends and regulations related to debt management and recovery
Qualifications:
- Bachelor's degree in Finance, Business Administration, or a related field
- Minimum of 2 years of experience in debt management and recoveries, preferably in the banking industry
- Strong understanding of consumer loan products and recovery processes
- Excellent negotiation and communication skills
- Ability to work independently and meet targets within tight deadlines
- Proficient in MS Office and other relevant software applications
- Willingness to travel for field visits as required
We offer a competitive salary and benefits package, along with opportunities for growth and development within the organization. If you are a self-motivated individual with a passion for delivering exceptional customer service, we would love to hear from you.
Additional Parameters:
- Fluency in local language (Hindi) is preferred
- Knowledge of local market and customer behavior is a plus
- Experience in cross-selling banking products is an added advantage
Job Description: Associate Debt Manager-Recoveries-Consumer Loan & Cross Sell
Company Name: IDFC FIRST Bank
Job Type: Full-Time
Job Category: Retail Banking
Department: Retail Banking > Debt Management-Recoveries > Field > Consumer Loans & Cross Sell
Location: Delhi, India
IDFC FIRST Bank is seeking a highly motivated and results-driven individual to join our team as an Associate Debt Manager-Recoveries-Consumer Loan & Cross Sell. As a leading financial institution, we are committed to providing our customers with the best banking experience and we are looking for someone who shares our passion for excellence.
Key Responsibilities:
- Manage a portfolio of delinquent consumer loans and work towards recovering the outstanding amounts
- Develop and implement effective strategies to minimize losses and maximize recoveries
- Conduct field visits to meet with customers and negotiate repayment plans
Cross-sell other banking products and services to customers during recovery visits
- Maintain accurate records of all interactions with customers and update the recovery status in the system
- Collaborate with internal teams such as sales, credit, and legal to resolve customer issues and ensure timely recovery
- Stay updated with industry trends and regulations related to debt management and recovery
Qualifications:
- Bachelor's degree in Finance, Business Administration, or a related field
- Minimum of 2 years of experience in debt management and recoveries, preferably in the banking industry
- Strong understanding of consumer loan products and recovery processes
- Excellent negotiation and communication skills
- Ability to work independently and meet targets within tight deadlines
- Proficient in MS Office and other relevant software applications
- Willingness to travel for field visits as required
We offer a competitive salary and benefits package, along with opportunities for growth and development within the organization. If you are a self-motivated individual with a passion for delivering exceptional customer service, we would love to hear from you.
Additional Parameters:
- Fluency in local language (Hindi) is preferred
- Knowledge of local market and customer behavior is a plus
- Experience in cross-selling banking products is an added advantage
