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Associate | Customer Service |Chat Process|

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Customer Care
1 month
India
Maharashtra
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ID: 417167
Published 1 month ago by Apertum Online Pvt Ltd Mumbai, Maharashtra
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In Customer Care category
Mumbai, Maharashtra, India
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Apertum Online is a leading B2B technology and operations service provider company based out of Mumbai, India providing business and technical expertise to the global online and mobile gaming industry.

Apertum offers a dynamic and rewarding environment for high achievers looking to work and learn alongside like-minded individuals to build and support scalable products which already provide entertainment to millions of users and take them to the next level.

Job Description

Key Responsibilities:
• Handling customer queries on Web Chat, E-mails and Social Media
• Educate current and potential customers with product and service information
• Maintain accurate customer records
• Identify and escalate priority issues to the Team Leader and Ops Team
• Actively participate in team meetings Read more

Published on 2025/09/10. Modified on 2025/09/10.

Description

Apertum Online is a leading B2B technology and operations service provider company based out of Mumbai, India providing business and technical expertise to the global online and mobile gaming industry.

Apertum offers a dynamic and rewarding environment for high achievers looking to work and learn alongside like-minded individuals to build and support scalable products which already provide entertainment to millions of users and take them to the next level.

Job Description

Key Responsibilities:
• Handling customer queries on Web Chat, E-mails and Social Media
• Educate current and potential customers with product and service information
• Maintain accurate customer records
• Identify and escalate priority issues to the Team Leader and Ops Team
• Actively participate in team meetings
Apertum Online Pvt Ltd Mumbai, Maharashtra
Apertum Online Pvt Ltd Mumbai, Maharashtra
1354 active listings

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