Verified Job
Customer Support / TeleCaller
Associate, Client Management & Execution -Adelaide
Customer Support / TeleCaller
#686771
Remote / WFH
Job Description
Associate, Client Management & Execution -Adelaide
Job number: 806631
Primary position location: SA- Adelaide inner
Category: Banking & Financial Services
Category: Corporate & Institutional Banking
Category: Credit Assessment/Execution
Work type: Permanent Part time
Closing at: Mar 24 2026 - 00:25 AEDT
Great way to progress your career within CM&E
Gain exposure to a broad range of clients and industries
Permanent Part-time based in Adelaide
Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.
In the role of Associate, you will join the Client Management & Execution, Corporate & Property team that’s doubling down on customer obsession and keeping it simple.
Each day, you’ll go above and beyond to:
Proactively managing risk; maintaining an ongoing awareness of NAB’s credit policy, credit and market risk and internal risk appetite.
Portfolio management including credit submissions, annual reviews and documentation.
On-going servicing of clients including ensuring financial and reporting covenants are met.
Conducting research and analysis to develop industry/sector expertise and knowledge.
Ensuring system data and information integrity is maintained within the portfolio.
Collaboration with the Client Coverage, CME, Product Partners and client support teams, to achieve seamless client experience.
Liaising with internal and external stakeholders to support business outcomes while managing portfolio risks.
We’re looking for the best and brightest to deliver the best for our customers. You’ll need:
Prior banking experience gained in either Business, Corporate or Institutional Banking.
Undergraduate qualification in Finance, Business or Accounting.
Developed credit and financial analysis skills, as well as a good understanding of financial markets, debt products and the legal and regulatory environment.
Exceptional inter-personal skills, the ability to work effectively in a team environment and connect with clients and key internal stakeholders.
Effective time management skills
A diverse and inclusive workplace works better for everyone
We know that our people make us who we are. That’s why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs), we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.
For details on the recruitment process, and accessibility, or alternate methods to apply for this role, please visit https://www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.
Join NAB
If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.
Job number: 806631
Primary position location: SA- Adelaide inner
Category: Banking & Financial Services
Category: Corporate & Institutional Banking
Category: Credit Assessment/Execution
Work type: Permanent Part time
Closing at: Mar 24 2026 - 00:25 AEDT
Great way to progress your career within CM&E
Gain exposure to a broad range of clients and industries
Permanent Part-time based in Adelaide
Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.
In the role of Associate, you will join the Client Management & Execution, Corporate & Property team that’s doubling down on customer obsession and keeping it simple.
Each day, you’ll go above and beyond to:
Proactively managing risk; maintaining an ongoing awareness of NAB’s credit policy, credit and market risk and internal risk appetite.
Portfolio management including credit submissions, annual reviews and documentation.
On-going servicing of clients including ensuring financial and reporting covenants are met.
Conducting research and analysis to develop industry/sector expertise and knowledge.
Ensuring system data and information integrity is maintained within the portfolio.
Collaboration with the Client Coverage, CME, Product Partners and client support teams, to achieve seamless client experience.
Liaising with internal and external stakeholders to support business outcomes while managing portfolio risks.
We’re looking for the best and brightest to deliver the best for our customers. You’ll need:
Prior banking experience gained in either Business, Corporate or Institutional Banking.
Undergraduate qualification in Finance, Business or Accounting.
Developed credit and financial analysis skills, as well as a good understanding of financial markets, debt products and the legal and regulatory environment.
Exceptional inter-personal skills, the ability to work effectively in a team environment and connect with clients and key internal stakeholders.
Effective time management skills
A diverse and inclusive workplace works better for everyone
We know that our people make us who we are. That’s why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs), we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.
For details on the recruitment process, and accessibility, or alternate methods to apply for this role, please visit https://www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.
Join NAB
If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.
