Assistant Service Director OSHC
Job Description
We deliver services across the ACT covering children, families, young people and seniors including housing and mental health services.
At WCS, child safety and wellbeing sit at the centre of everything we do. This role is ideal for an emerging or established OSHC leader who is ready to deepen their practice, grow others, and help set a benchmark for quality, inclusion and meaningful experiences for children.
You will be supported by an experienced leadership team and clear systems, with genuine opportunities to build your leadership pathway through targeted professional development.
The Assistant Service Director – Out of School Hours Care (OSHC) partners with the Service Director to deliver an exceptional, child‑safe, inclusive and high‑quality service. You will help lead a vibrant program where children feel safe, seen and supported to thrive—while strengthening educator capability, consistency and compliance across the service.
When the Service Director is away, you will step up to lead day‑to‑day operations—supporting educators, engaging families and school partners, and ensuring strong governance, safe practice and a positive culture
Our Offer:
Generous salary packaging up to $15,899 per FBT year, plus Meals & Entertainment up to $2,650 per FBT year.
15 days paid personal leave per annum (pro rata) for full & part-time employees.
24/7 nationally recognised Employee Assistance Program (EAP), plus 3 additional holistic wellbeing sessions.
A structured professional development pathway—including mentoring, leadership coaching and role‑relevant learning to support your next career step.
Access to reflective practice support and supervision to strengthen leadership capability and educator wellbeing.
Enjoy exclusive discounts and everyday savings on essentials at leading Australian retailers such as Woolworths and Coles, all through our Flare Benefits program.
Job Description
About the Role
Key Accountabilities include but are not limited to:
Champion a strong child‑safe culture—embedding safeguarding practices, supervision expectations and WCS child safe commitments in everyday practice.
Support robust risk management, emergency preparedness and mandatory reporting practices, ensuring educators feel confident and capable.
Co‑lead the delivery of engaging, inclusive programs aligned to MTOP/EYLF, designed around children’s voice, strengths and interests.
Partner with the Educational Leader to strengthen planning cycles, documentation, QIP implementation and continuous improvement.
Support recruitment, onboarding and coaching—building educator capability through feedback, mentoring and professional development aligned to role expectations.
Foster a positive, inclusive and psychologically safe team culture with clear expectations, recognition and accountability.
Maintain strong compliance with the National Quality Framework (NQF), supporting Responsible Person duties and high‑quality documentation as delegated.
Support operational excellence—rosters, enrolments, resources, and budget monitoring—to ensure sustainable, high‑quality service delivery.
Build trusted partnerships with families, the school and community, communicating with warmth, professionalism, and clarity.
Contribute to service improvement, operational planning and organisational goals—using data, reflection, and feedback to lift outcomes for children.
About You
You are a values‑led OSHC leader who puts children’s safety, wellbeing and belonging first—every decision, every day.
You lead with confidence, integrity and empathy, coaching others to perform at their best and creating a culture of high trust and accountability.
You build strong partnerships with schools and families and can confidently support service operations, compliance and team leadership.
You are proactive and solutions‑focused, committed to reflective practice, continuous improvement and professional learning.
Show more
